Apex Carpentry & Construction - Truro

Hannah Partington

We needed a builder / contractor to undertake a large-scale project, essentially a rebuild of our property in Falmouth. Amongst a number of other businesses, we were recommended Apex / Rob by our architect and by a neighbour, who had seen Rob and team at work on a relative’s property. From the minute we met Rob we felt reassured that this was someone really interested in what we wanted to achieve. He asked us a ton of questions in that first meeting, made us think about things we hadn’t considered, and it was clear he had a wide range of knowledge, experience, and skills which he imparted humbly and accessibly to us. Plus, our dog LOVED him (and continues to do so), which we all know is a non-negotiable.

Before the project started Rob helped us understand the full timeline of the works, identified where we might hit a stumbling block, or possible delays depending on x,y,z and front loaded as many decisions as possible meaning work could flow as smoothly as possible once it got underway.

Rob is a great proactive communicator, and quick to reply to questions and queries before, during and after the build. Nothing too big or small, happy to help source materials, or give recommendations of where to look or what to avoid. He was often really helpful in conversations with other trades / suppliers, helping steer us and making sure we understood the implications of decisions or translating the technical vocabulary for our naïve ears. In short, we completely trusted him and his team to be on our side and this was borne out time and time again throughout the project.
I felt completely comfortable with Rob and his team, something I think it’s important to note from a female perspective, and whilst we weren’t living in the property during the project, we were welcome any time to be there and always felt welcome.
All our neighbours have commented on how clean, tidy, and respectful Rob and his team were through the whole 6 months. He dropped his contact details round before the build started and took time to speak to them all as things progressed. When there were any minor issues, he dealt with them quickly, keeping us in the loop at all times.

The aftercare is also superb, snagging picked up quickly and sorted at times that suit us. Ongoing questions answered immediately, little extra jobs completed willingly.

We have ended up with an insanely brilliant home, a whole new house built on the footprint of our old one, with everything we wanted to achieve and more. This is in huge part to Rob and team, working in partnership with our architect to deliver on budget.
We are still in awe of how quickly they managed to achieve this huge project, and how the little suggestions and nudges along the way are elements that bring us such joy now, like using larch to clad in, the full height ceilings upstairs, and the glass panelling in the staircase. This home will always have them in its soul.

We would highly recommend Apex Carpentry and Construction.

Alan Clarke-Symonds

We used Rob and the team to re-do our two bathrooms and put a new bedroom into the loft space after getting recommendations from friends.

Rob was friendly and approachable and communicated well with us throughout the whole process. He set timescales and a clear quote — which he delivered on. We asked for a few changes throughout the work being undertaken, and he was always accommodating and helpful. Rob even suggested a reconfiguration of the bathroom to maximise the space as well as adding in extra storage — which was great. The rooms look amazing, and we're thrilled. Would recommend.

Mark Woodbridge

Rob and his team were excellent. They reconfigured two rooms to add a shower in our utility room, tiled the floor of our sun room and re-rendered our front sea facing wall. Rob was extremely professional, helpful and flexible with all the work being completed on time to a high standard. Rob was very organised, tidied up at the end of each day and was easy to have in our home. We have already recommended him to some friends.

Michelle Stiles

Rob and the team at Apex Carpentry and Construction are the most conscientious, reliable, friendly and efficient builders we’ve worked with. They’ve successfully delivered on various projects for us, including a self-contained annexe which is now an immaculately finished home for my mum. Rob was in constant communication with our architect, structural engineer and building control to ensure the work was completed to schedule. We highly recommend Apex Carpentry and Construction and will definitely use them again for future projects.

Josie Marias

I had a vision....... just a drawing of an annexe. Rob and his team went the extra mile and made it happen. Made everything possible. Rob and his team are trustworthy, professional, reliable and paid attention to fine detail.
The build includes beautiful hand made wooden trusses, fitted a new kitchenette with appliances and wall tiles, engineered flooring throughout, panelling in the open plan, panelling in the shower room. Rob made most beautiful wardrobe looks like a beach hut. Rob and his team used their superb carpentry skills throughout this project. And the list goes on.... Totally impressed from start to finish.
I can truly recommend Rob Conlay at Apex Carpentry. Thank you
Josie Marias

Lynn Sturch

Rob Conlay and his team at Apex Carpentry & Construction have recently completed a building project to our complete satisfaction. This involved structural work (using RSJ's) and the alteration and modernisation or our Lounge, Kitchen and Dining Room. Rob is a talented carpenter and builder with an eye to design. He was an outstanding team leader and consulted with us at every stage of the project. Most impressive to us was the quality of the workmanship, reliability and level of communication. We were always consulted and kept informed on the project's progress. Rob totally delivered on what he promised.

Sharron Lawrence

Rob and his team were very professional and friendly, clean workers and respectful of the neighbours. I would recommend as he always listened to me and always found a solution. Not the cheapest but you get what you pay for, and I have absolutely no regrets in hiring Rob. He is good.

Steve Hardy

We cannot recommend Apex highly enough, rob and his team have surpassed our expectations in completing our stunning loft conversion. The craftsmanship and finish are superb.
Seriously if you want highly professional and reliable craftsmanship at an affordable price then look no further. Thank you gents for the transformation.