BPO Consultancy - Telford

Lee H. V. F. P.

Heather has been instrumental in shaping our growth and success. Heather has played a crucial role in helping us refine our strategies, streamline operations, and navigate challenges . Her ability to understand our vision and provide tailored advice has been invaluable, making her an integral part of our journey. We truly appreciate everything Heather has done for us, from our sales and marketing structure to facilitating our annual company kick off meeting and we look forward to continuing this successful partnership.

Simon B.

I cannot recommend Heather from BPO Consultancy enough. Whilst my small business has grown during the short period it has been in existence, the support we have received from Heather will help us to grow even faster. There were a number of assets that should have been in place, but due to client work and a lack of experience, they were not created.

Heather helped us to, stop, take a step back and really focus on what was missing and then helped us to really think about the missing pieces.

What made it even better is that Heather made it an enjoyable experience. We very much look forward to working with Heather & BPO Consultancy in the future.

Phillip H.

As a small but extremely busy business we rely on external consultants when our in-house staff don't have the specific expertise. In this regard Heather from BPO has assisted us with our strategic planning over the past 18 or so months, and her input to date has proved to be invaluable to the development of our business. In turn, we look forward to working with Heather further in the near future.

Purna L.

Heather from BPO Consultancy has proved to be an invaluable asset to implantcast UK, as the business has sought to enhance efficiencies, drive growth, manage complex projects and fundamentally transform the way challenges and opportunities are approached. Over the last three years, Heather has enabled the team to achieve the most audacious goals through bespoke solutions tailoured to the business's unique needs.

From streamlining operations across the different departments, to rolling out large, time-stipulated programmes spanning multiple functions, Heather's skill-set is diverse and has leant itself seamlessly to virtually any project at implantcast UK. The many workshops she has conducted for our team have been crafted with thought and precision, delivered with poise and perfection, as she has expertly drawn insights from each attendee and curated workshop outputs into SMART goals and actions.

Heather's support has been, and continues to be vital to us, and I would highly recommend her consultancy service to any business.
- Business Strategy Manager, implantcast UK

Adil M. J.

"I recently had the pleasure of working with Heather Beckett from BPO Consultancy, and I cannot recommend her enough. She provided invaluable support and guidance during a particularly hectic time for my business, Alchemy Arts. Heather's approach was truly bespoke and tailored to my needs, which gave me the clarity I needed to communicate my vision and focus on my priorities. She acted as a sounding board and helped me create an action plan that left me feeling more confident and excited about the future of my business.

What impressed me the most was her personal touch - which made the support she provided feel more sincere and genuine. I truly believe that this is what's lacking in the consultancy world, and Heather has definitely set the standard for excellence. Thank you, Heather, for all your help and for making a real difference in my business. I highly recommend Heather and BPO Consultancy to anyone looking for strategic change management and business performance optimisation support|". - Adil Mohammed Javed, CEO & Artistic Director - Alchemy Arts