Chicago Glass (UK) Ltd - Rochester

Michele P.

We recently had Chicago Glass repair a scratched glass pane in an extension project. The team was incredibly professional, prompt, and meticulous in their work. They arrived on time, assessed the damage, and got straight to work with precision and care. By the time they were done, the glass looked as good as new – no sign of the scratches whatsoever. I highly recommend Chicago Glass for anyone in need of glass repair services; they exceeded our expectations in every way

Emma B.

Excellent service every time, we have used Chicago Glass numerous times over the last couple of years, we have found this to be much more cost effective then replacing large glass panes. They are very professional and their work is impeccable, even the largest of scratches they have managed to polish out, you would never know the glass was previously scratched or had been repaired. Highly recommend!

Mark R.

Having had many floor-to-ceiling panes of glass on our new build property scratched then subsequently made much worse by an unprofessional, all-round fixer company, we found ourselves in the position of nervously having to get repairs done ourselves after the builder went bust.
Coming from a long-term engineering background, I was extremely impressed by Chicago Glass's initial consultation call with Tom the Ops Director, where the repair process, limitations and expectations were explained clearly.
Following some communications from the helpful Petita, we had the highly skilled and experienced technician, Dan out for a day. Fuelled with tea and toast, Dan repaired all the scratched panes, as well as some additional bad external render splatter.
Louise and I would like to thank Chicago Glass for their professionalism, friendliness and transparency throughout the entire process. In our case they've been a true lifesaver!
Thankfully we've learnt that not all glass repair specialists are the same!

Doug F.

A company you can relay on in these difficult times. From the time I contacted them to the time the glass was repaired everything when smoothly. Communication with the office, setting up the account, scheduling a date, advance notification before arrival etc. Wayne the technician was very experience and explained a lot about glass scratches and how some can and some cannot be removed. The only one i thing i will suggest is that CG needs to ask the customer in advance about power connection for the technician as some areas where the glass needs repair may be awkward to get power to. Overall a great company delivering professional service. Thanks Doug Ferns (Save the Children) London.

Warren Y.

Chicago Glass (aka Glasweld) arranged a repair done on my car windscreen with a long arch scratches (not cracks) caused by the dirt on my wiper. When I started looking for a solution, all auto-glass companies including the one recommended by my car insurance all suggested for replacement which I wanted to avoid even with the OEM glass with concerns over potential issues (e.g. leaks and calibration on sensors etc...) may arise when it's not factory fitted. It's also not very environment or wallet friendly to replace the whole windscreen for minor scratches with insurance claim that will surely increase your renewal premium. I was sceptical at first but Petita at the company so patiently explained every step of the process and answered all my questions. The company is very well organised with Jenna and team followed up the day before my appointment. On the day, Dan a friendly and professional technician who arrived on time first thing in the morning and assured me the scratches could be fixed after inspecting the damage. A couple hours later, the scratches are gone and even cleaned up after the work. I'm very satisfied with the result.

Personal opinion - it may be cheaper to pay the insurance excess for windscreen replacement but it wouldn't be as good as original factory fitted especially when you have all the gadgets and acoustic soundproof attached to the factory fitted windscreen nowadays.

Clive B.

Wayne was very professional and did a brilliant job at removing all scratches from our 3 windows. I would highly recommend Chicago glass. The office were polite and helpful and keen to assist. Well done Chicago Glass.

Krishan P.

I found their service to be very professional, knowledgeable and honest. I dealt with Tom Baker, Director.

Aspect S. M. L.

Chicago Glass helped us out with a scratched mirror - they were very helpful and fixed our problem in no time. We would not hesitate to recommend them.