H&S Surveyors Ltd - Newton Abbot

William E.

H&S Surveyors conducted a level 2 survey ahead of our house purchase last year. Their communication was excellent from start to finish, and their report was thorough and very well written. One year on, the report describes everything we've learned from living in our home and we haven't hesitated to recommend H&S surveyors to our friends and family. Hopefully, we won't need to move home for some time, but when we do, we will use H&S surveyors.

Simone T.

We recently had a Grade 3 survey conducted as part of the process of purchasing a house, and we couldn’t be happier with the service provided! The survey was incredibly thorough, detailed, and professionally executed, giving us a clear and comprehensive understanding of the property's condition.

The report was not only easy to understand but also highlighted important areas to address, which has been invaluable in helping us plan for possible future works. Chris' expertise, attention to detail, and willingness to answer any questions made the whole process seamless and reassuring.

We truly feel that this survey was worth every penny and gave us the confidence to move forward with our purchase. Highly recommend to anyone looking for reliable and meticulous survey services!

Aidan D.

Survey was promptly booked with helpful admin staff responding quickly by email. Survey was detailed (including plenty of photos) and arrived within the time promised. Seems to be much better value for level 2 surveys than other local providers. Would recommend - thank you!

Paul S.

H&S provided an efficient service at a very competitive price. Communication was great. The report was detailed and comprehensive and even our solicitor was impressed with it. We would use them again.

Becky C.

I cannot warn you strongly enough against using this company, we paid for the more expensive survey before we bought our property, they missed a huge issue that was clearly apparent from outside the building to every other contractor we've had round since (we are not qualified to know).
We have spent nearly TWO YEARS trying to get them to resolve the issue which, they have admitted, they should have warned us about in the survey we paid for to reveal such issues.
Not to mention about 100 hours of our time to get quotes for the work (which have expired in the time they've taken so we've had many contractors round over the two years) and so many emails desperately chasing them to do something about the structural issue on our house.
We're hoping to sell the house in the next year or so, but we'll be stuck here until they sort this problem.
They have also not given us their complaints procedure, despite being asked several times, and we can't complain to the RICS until we've gone through their internal procedure.
It's honestly been a nightmare, preying on our minds for years, even if they do the work eventually we'll still have lost hours of our lives in admin and won't see any recompense for that.
Avoid at all costs.

Mike M.

Andy provided a really thorough RICS Level 3 survey for us, which was clear and easy to understand, for an excellent price. Would definitely recommend.

Ami L.

I am a first time buyer and get quite overwhelmed by technical details. I have so appreciated Chris and the team for how friendly, professional and patient they have been. Chris has taken the time it's needed to help me understand the details of his report and helped me to feel that there's a professional, really on my side in this rather daunting process! I would not hesitate to recommend them to anyone.

Teresa S.

This was the second time using H&M Surveyors. They were quick to respond to my initial enquiry and also arranging a date for the survey. Chris phoned me beforehand to ask if I had any particular concerns about the property. The level 2 homebuyers report was provided in the timescale advised and Chris was also happy to discuss the findings of the survey once I had seen the report, which I found very useful. Chris was friendly and explained everything I needed to know. Would definitely recommend h&s and will be happy to use again in the future.