Door Handle Company - Blackburn

Tender W.

Perfect product! Amazing service. I ordered before the weekend, so compared to amazon it felt a but long time to wait until monday to get update on my order being processed. Otherwise everything is absolutely perfect. Good and careful delivery service, well packed product for transportation, top quality, big assortment, max information on the website on product to help make the right decision, proactive communication after purchase. Love it! And highly recommend.

P.S. I loved the amazon pay option on he website!

Alexander B.

Great online shop to get your bits. Found great door handles, pull handles, light switches all matching design. Easy to use website, and very quick delivery. Items properly packed too.

Yvonne G.

I have recently renovated a property and I had never used this company before. Having researched several other websites I came across the Door Handle Company and decided to order. I was amazed how quickly they arrived and the communication was refreshing.100% on everything. Also the quality of the product is outstanding thank you so much.

RDavis

Absolutely delighted with the product — impressively packaged, especially given it was a door push. Excellent quality and attention to detail. I would highly recommend this company to anyone seeking reliable craftsmanship and thoughtful service."

Mark K.

Excellent service from Shelley (whom I may have dealt with a few years back), I called just before 5pm and my order was placed within 10 minutes. I originally used the Door Handle Company nearly 7 years ago to buy several hundred GBP's worth of locks, handles and latches for all our new internal doors + bathroom locks etc. All great value and very happy with the quality. I needed to replace a 7 year old latch and with some help from Shelley identified the right one and it's being dispatched tomorrow. Thank you Shelley for good old fashioned personable service, delightful to deal with you and your company in every respect.

Peter S.

Amazingly helpful, talked me through measurements with endless patience!
Very prompt next day delivery. Cannot recommend the company enough.

Rebecca O.

This is the second time we’ve visited the store and unfortunately been met with hostility from the woman on the front desk on both occasions.

The first time, she was extremely unhelpful and uncooperative — so much so that a lady from accounts had to intervene and assist us (who was brilliant, to be fair).

On our second visit, the experience was just as poor. We asked about door handles and were immediately told, “we don’t have any stock” — before even clarifying what we were looking for. No offer to check alternatives, no discussion on lead times, just a very dismissive attitude.

It’s a shame, as the website is great — so if you’re confident ordering without needing to speak to anyone, that may be your best bet. But if you’re expecting a helpful service, I’d suggest looking elsewhere.

Sue L.

Very good service, door furniture came well packaged and looks beautiful. The furniture I chose is from the Heritage antique brass range - see photo - highly recommended.