Tesco Distribution Centre Livingston - Livingston

Tesco Distribution Centre Livingston: A Comprehensive Overview

Located at Address: Carnegie Rd, Livingston EH54 8TB, United Kingdom, the Tesco Distribution Centre Livingston plays a pivotal role in the retail giant's supply chain. With a Phone number of 1312890928 and a Website at tesco.com, this distribution centre is a key point of interest for those seeking information about the company's logistics.

Specialties and Services

Tesco Distribution Centre Livingston specializes in several key areas, including:

• Distribution Service: The primary function of the centre is to efficiently distribute goods to various Tesco stores and other outlets across the region.
• Freight Forwarding Service: The centre facilitates the transportation of goods from suppliers to Tesco's distribution network.
• Transportation Service: It provides transportation solutions, ensuring goods reach their destinations on time and in optimal condition.

Facilities and Accessibility

The centre offers several facilities to ensure a smooth operation and convenience for its visitors and employees:

• A Wheelchair-accessible car park is available for those with mobility impairments.
• The centre has a Wheelchair-accessible entrance to ensure accessibility for all.
• Toilets are available on-site for the convenience of visitors and staff.
• Free coffee is provided in the waiting area.

Customer Experience and Feedback

With 975 reviews on Google My Business, the Tesco Distribution Centre Livingston maintains an average rating of 3.4/5. Many users appreciate the straightforward entrance process, with one reviewer commending the 'easy process to go in on the entrance gate' and the clear registration process displayed on screens. Another user praised the 'step-by-step system' and the convenience of the key deposit box system.

However, some users have raised concerns about wait times and the efficiency of operations. One user suggested that 'the unloading process could be improved' to streamline operations and reduce waiting times. Another user noted that 'the entire unloading process' could be displayed more clearly on screens to keep visitors informed about the progress of their vehicles.

These reviews highlight the centre's strengths, such as its user-friendly entrance system and convenient facilities, while also providing valuable feedback for areas that can be improved to enhance the overall customer experience.

The Tesco Distribution Centre Livingston plays a crucial role in ensuring the efficient and timely delivery of goods to Tesco stores across the region. With its focus on accessibility, convenience, and streamlined processes, the centre is an essential component of Tesco's supply chain. By addressing user feedback and continually improving its operations, the centre can further enhance its services and contribute to Tesco's ongoing success.

👍 Reviews of Tesco Distribution Centre Livingston

Ewa W.

5/5

Easy process to go in on the entrance gate, you need a ref number starting with the letters LC... The entire registration process to the step-by-step system is displayed on the screen. After that a ramp is immediately assigned. You run to the ramp, bring the keys to the office (office halfway along the ramps) and the keys to the deposit box (you open it by entering the number plates of the truck and the ramp you are standing under). In the waiting area the screen displays the entire unloading process. There are toilets and free coffee.

J D.

5/5

Very quick to tip just make sure you are there before booking time

Star L.

1/5

I notice most 1 star are from drivers complaining about hygiene and rude desk personnel.

While I might agree with the second reason, drivers should also try and take a shower sometimes, use a deodorant, aim the toilet bowl, flush and clean after they use it, don't lay/sleep on the benches in their waiting room - meaning to occupy only one seat, throw their garbage and coffee cups in the bins, do not destroy the couches, do walk single file and not holding hands shoulder to shoulder and so on, lower the volume when they listen to music in the waiting room etc....you got the idea. Drivers.

Iolo J.

2/5

Long walk but I need the excercise so all good

Chris W.

5/5

Dropped and swapped many times here without an issue.

Mark L.

3/5

Not a good start as the guy on the other end of the help button was a prick, but all went well after that

Jonathan C.

5/5

Asked for a quick tip, out in 40 minutes, what more could you ask for.

Jon G.

3/5

26 pallets of frozen chips ,on and off the bay within an hour 👍🏼
Photo is 2,000ft above .