Aura Architecture & Interiors - London

S R.

We instructed Aura Architects for a self-build project, they have seamlessly guided us through the process with great care and detail. We have thoroughly enjoyed with Francesco who was been extremely helpful and patient with the project, getting us to planning approval which took over 2 years but this did not deter his dedication to the project in what has been a very challenging process.

The whole process has been handled professionally with great communication and understanding from Aura who have taken great care to ensure we are happy and understand each of the key elements.

We are absolutely thrilled with what Aura have created for us and we can not wait to see the project come to life.

I am pleased to recommend Aura for any of your architectural needs! They have been fab and most importantly reliable! Thanks very much and a special thanks to Francesco.

Thanks, J&D.

Neil M.

Graham, Mark and the Aura team have supported us on the planning permission and design of our building works. The service has been 2nd to none - white glove level. Mark our main contact is responsive and helpful. Using Aura was a superb decision and looking forward to completing the journey with them over the next months.

Luis G. D. A.

As main contractors with appreciation for good and efficient design, we were very impressed with Aura from day 1.
The tender pack had more information than some other projects we have done at completion, all the information is precise and carefully considered.
On top of that their ongoing project management is flexible and approachable.
Hope we get to work with them again in the future.

Stefan W.

I'm pleased to provide a review of Aura Homes for their work on our 4-bedroom self-built home in Hertfordshire. It has been a great experience working with them. Architect Francesco in particular displayed a good understanding of our vision and delivered a design that met our expectations. Their expertise and attention to detail were evident throughout the project.

Julia L.

During the planning process, they were fine. I wasn't hugely impressed by them as I felt they were disengaged, impersonal, and poor with communication (for example, someone new would be assigned to the job without introduction, and I often had to chase things up) but I did not have serious concerns.

However, as the project was due to be completed it became clear that they had made some major errors due to oversights, poor communication and lack of attention to detail. The impact of these errors was very costly (over £10,000), extremely stressful and time consuming. This was exacerbated by the fact that Aura refused to acknowledge responsibility, even though there was clear evidence. The issues involved were not just cosmetic, they were serious and meant our house was not adequately protected in case of a fire and we were not able to have the project signed off by building control.

Eventually after a lot of back and forth they did pay part of the costs, meaning we could resolve the issues, but their behaviour and attitude made a bad situation worse.

I found them initially via online reviews so I wanted to add my own to give the other side of the picture to potential clients. I really regret using Aura for our job.

Emily S.

I used Aura for a side return and rear extension, and a renovation of my first floor bathroom. I wanted something unique and characterful, with lots of natural light. Aura really went above and beyond my expectations, creating me a space that truly is more than I could have imagined.

From the initial consultation, where I felt immediately at ease with the team, to the transparency in their costings, all the way through the design process and project management, Aura have been consistently professional, communicative and flexible.

It certainly hasn’t been an easy time for anyone in the industry, but Aura’s solution-first attitude and their adaptability made it so easy to work with them through lockdowns, supply chain challenges, pingdemics and everything in between. It was a true pleasure to work with the team - they really do their utmost to make the process as straightforward, simple and enjoyable as possible.

I’d not hesitate to recommend Aura. They team are the perfect balance of creative and practical, imagination and solutions, to make whatever dream you have come to life.

Jennifer V.

Overall great design and exceptional value for money. As a first time consumer of architectural services on what was a large project I can not emphasise enough the value add that we got from Ben, Sophie and the wider Aura team. The effort and detail put into the design and specification of works along with significant assistance in project management was commendable. As the project evolved it was crystal clear that we saved a significant amount of time and money as a result of having a comprehensive package and most importantly we got what we wanted on budget. Expectations were exceeded in terms of meeting deadlines. Accommodating design changes and assistance with the planning process was also first rate. I would highly recommend the team and look forward to working with them on the next project.

ab A.

We were planning a full home renovation project with them . The initial consult was very good but we backed out after some seriously poor communication from their lead architect , which flagged alarm bells. They were quick to charge us for every consultation and did the planning without visiting the site once!!
They refused to release the drawings to us and even wanted to charge us for doing so ! Glad we didn’t use them !!