Barbour ABI - Ellesmere Port

Address: Hinderton Point, Lloyd Dr, Ellesmere Port CH65 9HQ, United Kingdom.
Phone: 1513533500.
Website: barbour-abi.com.
Specialties: Business to business service, Building consultant, Construction company.
Other points of interest: Online appointments, Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot, Appointment required.
Opinions: This company has 144 reviews on Google My Business.
Average opinion: 3.9/5.

Location of Barbour ABI

1513533500

Barbour ABI, located at Hinderton Point, Lloyd Dr, Ellesmere Port CH65 9HQ, United Kingdom, is a renowned business-to-business service provider in the construction industry. With a rich history and extensive expertise, the company has established itself as a reliable building consultant and construction company.

One of the key features of Barbour ABI is their comprehensive construction intelligence platform. This powerful tool provides users with access to detailed information on construction projects across the UK, helping businesses to identify leads, monitor market trends, and make informed decisions.

In addition to their online services, Barbour ABI also offers onsite services, making it easy for clients to access the support they need. The company is wheelchair accessible, with both entrance and parking available for those with mobility needs. It's important to note that an appointment is required to ensure that staff are available to provide the necessary assistance.

Barbour ABI has received 144 reviews on Google My Business, with an average rating of 3.9/5. This reflects the company's commitment to delivering high-quality services and support to its clients.

When searching for a reliable construction industry partner, there are several factors to consider. First and foremost, you'll want to look for a company with a strong reputation and extensive experience in the field. Barbour ABI fits this description perfectly, with a long history of providing business-to-business services and construction industry expertise.

Another important consideration is the availability of comprehensive construction intelligence tools. Barbour ABI's platform is one of the most robust and user-friendly options available, providing detailed information on construction projects across the UK.

Finally, it's worth considering the convenience and accessibility of the company's services. Barbour ABI offers both online appointments and onsite services, making it easy for clients to access the support they need. The company is also wheelchair accessible, ensuring that all clients can access their services with ease.

Reviews of Barbour ABI

Sandra Barnes

5/5

I've been using Barbour ABI for over five years, and it has been well worth it. The platform provides valuable leads and contacts that have really benefited the business. It's user-friendly, with an intuitive interface that makes navigating the pages easy. You also get a dedicated customer service manager; mine is Damian, and he's fantastic. He's always helpful, regularly checks in to see how things are going, and is just a phone call away if you need anything. I highly recommend giving it a trial to see for yourself—it's definitely worth it.

Steve Nash

5/5

Barbour's been absolutely brilliant for our business. The information we see there also hasn't been hugely competitive, which has been fantastic for us as a small business. The filtering and search options the platform gives allows us to be really streamlined with our approach, and allows us to fully define what we're going after.

Extra shout-out to Damian, who has truly been one of the most attentive and patient AM's I've ever dealt with. They've been excellent at answering any of our queries or updating us on advancements at Barbour HQ, and is also not in your face with follow-up calls (which is pretty unusual these days!).

Jenny Ashton

5/5

Having recently started using Barbour ABI I am extremely pleased with the help received particularly from Carla Carruthers as she has provided guidance and given good tips and advice so that I can get the best out of the system. Nothing has been too much trouble! Fantastic customer service.

SCI BMS

5/5

With many years of experience in customer service and client account management, I felt it was important to share some feedback about Helen, our account manager.

Having joined SCI approximately one year ago, Barbour ABI was a new platform for me with no previous experience of its functionality and capabilities. Throughout the past year, Helen has consistently addressed my ongoing issues and inquiries promptly. She has either consulted with colleagues to provide me with detailed instructions or, on occasion, arranged virtual training sessions.

These requests are always met with a willingness to help, a follow-up call to ensure I have mastered the process – and always with a smile. It is rare in these times to experience (a) someone readily at the end of the phone, and (b) one so competent and willing to help.

Thank you to Helen and your team for a professional and friendly service.

Callum Dudding

5/5

Great Platform! Very easy to Navigate and useful for new opportunity. Gary Warburton-White our account manager is fantastic! Always very helpful and proactive in enhancing user experience. Gary has taken the time to understand the specifics of our tracking methods, making his feedback and suggestions truly valuable to us.

Simon

1/5

Don't waste your money!
We were promised up to date contact details for potential leads but around 95% of people had left the companies we contacted.

We had definitely been mis-sold this service by Barbour ABI and have tried to cancel it on numerous occasions.

They have now instructed a debt collection agency to recover monies owed for a non existent service.

Gravitas Build

5/5

For Helen Taggart and the Barbour ABI Team: I’ve been working with Helen for some time now, and I can confidently say her service is top-notch. The level of service she provides is an easy 10/10. Whether I have a question or need assistance, a simple phone call or email always gets an almost immediate response. If she doesn’t have the answer right away, she makes it a point to get back to me as soon as possible, and she never fails to deliver. Her commitment to providing exceptional service is truly outstanding, and I definitley feel well looked after and supported.

She consistently goes above and beyond. Recently, I had concerns about the quality of some leads generated by their system, and she quickly arranged a meeting with the head of the department so I could voice my concerns. Not only did she facilitate a productive conversation, but she also made sure that I fully understood the process. This kind of proactive and dedicated customer service is invaluable.

Helen has a clear understanding of my business needs and is always on hand to support my efforts to generate more business. She’s always willing to bend over backward to help, and that’s why I consider her service absolutely worthy of five stars.

As a client, I know I can be demanding at times, but Helen handles it with grace and professionalism. Ultimately, I’m paying for a service, and she ensures that my company gets exactly what we need. In my eyes, Helen is worth every one of the five stars I’ve given her today.
Nick Goodwin - Head of New Business
Gravitas Build Ltd

Paul Whitworth

5/5

I use this system (almost) daily, it's a simple software package to use, but don't let that fool you into thinking it isn't powerful. It is, and I've got a nice pipeline thanks to the leads I can find, or if I can't find it, they can. Damian G is my primary contact and is there via email or phone, and is always happy to help, as are the other members of the team that I've dealt with, too. Top do.