Bramcote Lane Post Office - Nottingham

Bramcote Lane Post Office: A Comprehensive Overview

Nestled in the heart of Nottingham, the Bramcote Lane Post Office offers a wide range of services, making it a vital hub for the local community. This extensive review will delve into the key features, location, and recommended information for those seeking details about this essential service.

Location and Accessibility

The Bramcote Lane Post Office is situated at 191 Bramcote Lane, Nottingham, NG8 2QJ, United Kingdom. Its convenient location ensures it is easily accessible, with a wheelchair-accessible car park and entrance, making it inclusive for all.

Contact and Online Presence

You can reach out to the Bramcote Lane Post Office via phone at 1159283544 or visit their website for more information at postoffice.co.uk.

Services Offered

The Bramcote Lane Post Office provides a broad spectrum of services, including:

• Postal Services: From collecting and delivering mail to providing mailing and shipping services.
• Banking Services: Offers business banking services, along with regular banking operations.
• Courier Services: Ensures the safe and prompt delivery of packages.
• On-Site Services: Includes in-store pick-up and delivery options for added convenience.

Payment Methods and Special Features

This post office accepts various payment methods, such as credit and debit cards, as well as NFC mobile payments. Additionally, it offers a wheelchair-accessible car park and entrance, making it an inclusive space for all.

Customer Reviews and Reputation

The Bramcote Lane Post Office boasts an impressive 142 reviews on Google My Business, with an average rating of 3.3 out of 5. Customers praise the friendly and helpful staff, with particular mentions for Ryan and Aruna. The personal approach adopted by the staff is commended, creating a warm and welcoming atmosphere.

Why Choose Bramcote Lane Post Office

With its extensive range of services, convenient location, and a reputation for excellent customer service, the Bramcote Lane Post Office is an ideal choice for all your postal and banking needs. Whether you're sending a parcel, collecting mail, or seeking banking services, this post office ensures a hassle-free and friendly experience.

👍 Reviews of Bramcote Lane Post Office

Zheni P.

5/5

Love my local Post office...staff is extremely friendly, helpful and apply a personal approach (always nice and it makes you feel special 😊). Big shout out to Ryan, Aruna and all the rest of them ( I'm sorry I don't know all your names, but you're all awesome). Thank you 🤗

Ken Z.

1/5

I usually use this post office to get Saturday newspaper, the younger and taller lady and other young lads at the right hand counter were very friendly. Today I went there to return my parcel and served by an older lady who was cold and rude. She kept telling me off for no reason. She said, I should have stood in the queue where people are waiting to post items. It is not true, I have been there many years and I have returned items before . The queues are usually separate. Or she could have just asked me to wait in the correct queue if the queue arrangement is changed that day. There is no need to talk to me like that. It was very embarrassing as a lot of other people were looking at me while she was telling me off. She then told me off for not sealing the package. The parcel was ready to be sealed and I was waiting for her to check everything was okay before I sealed it up because sometimes returned items need to be packed separately. The whole experience was unpleasant. I don't think I will be going back there.

TheStatueOfLibertyy

1/5

Relieved and NOT surprised to see the poor reviews of this post office. I always avoid visiting which I should not have to- (as a local who has lived in the area for 27 years) due to the intimidating bullying like attitude of the two Asian women who run this place. I felt after my experience today, I needed to write a review. She asked me the exact weight of my parcel and when I apologised and said I am not sure, she replied “well maybe if you open and look, you will find out” ? She also rolled her eyes at me just charged me tracked and signed without asking. She then started talking in her language with the older women, who is equally, if not more, vile. She didn’t even say bye or thankyou. Disgusting customer service. Will never be returning.

Matthew M.

5/5

Excellent service from Emma Aruna and the team. Always friendly and helpful despite the pressure to serve the growing queue if customers!

Marilyn M.

5/5

Excellent service provided by member of the staff named kay after a new v5c enquiry definitely knows her stuff definitely recommend this post office

William B.

5/5

Brilliant experience today, had to post multiple different items including an international parcel. It took some time but Aruna was really helpful and friendly during the whole thing

Richard S.

5/5

Lovely friendly and helpful staff. I’m in the post office most days and always greeted with a smile.

Russell O.

5/5

Ryan Gave me some wonderful treatment , and inflated all my balloons in a quick and short time , 5 stars!