Allan Larsen
1/5
Terrible company.
Seven windows fitted with glass inside out. Four bi-fold doors fitted with glass inside out - now have water ingress. Silicon sealant missed gap by two inches (run along brick face), seals not correctly contacting upvc, water ingress through window screws, glass had to be changed to give correct fitting of beading, screws over tightened in frames, back door sill moves, front door seal too short, magnets not fitted to bi-fold doors, windows not level,they fitted broken glass into windows (arrived broken and Brigg still went ahead and fitted them). They tell you they use FENSA approved fitters but in fact they only have one person registered with FENSA - and he doesn't fit all of the windows. Work area left with long screws and mess everywhere.
We agreed deposit and final payment but half way through the project they asked for £6000 stage payment claiming they had just a few hundred pounds in the bank and couldn't pay fitters or suppliers ! Told us company was 34 years old but then we found out (too late) that they only registered in 2012 after previous company failed - this is why they are actually "Yewgrove " .. "trading as ...". We asked for their Alternative Dispute Resolution arrangements months ago, still no answer. According to them all the faults are caused by someone else !! Now, they wont answer calls or emails and FENSA have had to come and survey the work. FENSA result - "FAIL".
Steer well clear of Brigg Windows, or Yewgrove or whoever they claim to be today !!!
