CharterHouse Surveyors & Engineers - Chester

M L.

Extremely impressed with Jake and Gerard. Their level 3 survey and comprehensive report were done to a standard well exceeding our expectations. Even afterwards they were easily available to answer all our questions or to explain things about the report.

Emma D.

Used CharterHouse to complete a Level 3 survey on my first property purchase and they were excellent throughout. Really clear communication & very knowledgeable, appreciated as a first time buyer that was not sure what to expect. The report completed was very thorough, even giving indications of costs to remedy the highlighted issues. Cannot fault them and would absolutely use Gerard and his team's services again for any future house moves.

Caroline T.

We dealt with Jake who listened to our requirements and came up with ideas that we hadn't thought of.
He fully explained the process of the type of planning that we needed and was true to his word with his timeframes in when he would be back in touch with us.

Lucinda M.

Jake was fantastic to work with—professional, thorough, and incredibly knowledgeable. He provided a detailed report and explained everything clearly, making the process smooth and stress-free. Highly recommend his services!

Priyanka W.

We've used CharterHouse surveyors on two properties now. Jake worked on both surveys and kept us informed at each step in the process. The final reports were extremely thorough and we received plenty of clarifications and advice after. We pulled out of the first property purchase, saving us a lot of money and hassle in the future, thanks to the brilliant survey. We also received a discount on the 2nd survey. We would have gone with CharterHouse regardless of the discount.

We highly recommend CharterHouse Surveyors, especially Jake Simpson.

Tasha E.

I recently hired CharterHouse for a Level 3 survey. Gerard was professional and extremely knowledgeable.

Communication was prompt and clear, the verbal feedback following the survey was thorough and realistic, and the final report was extremely detailed, highlighting areas and cost projections for work needed.

I would recommend them to anyone and will certainly use them again when needed.

Jen

We had a full Level 3 Survey done and couldn’t be happier with the excellent service from CharterHouse. Jake was absolutely brilliant. Not only was he incredibly thorough in the report (80 pages), but he explained everything in laymen’s terms, so that it was easy to read and we could understood what needed doing and why. It’s now an extremely helpful resource to refer back to when looking to make repairs. He was kind, friendly, professional and extremely knowledgeable. Excellent value for money and worth every penny for the survey. We will definitely be coming back to CharterHouse again in future!

Rachel B.

I used CharterHouse surveyors for a full structural survey for the purchase of an older property. Jake undertook the work, he followed up with a phone call on the same day of completion, produced a comprehensive report, and was at hand to answer any questions during the purchase negotiation process. When the house sale fell through I did not hesitate in getting CharterHouse surveyors to inspect the next property I had an accepted offer on. I received the same level of service and support from Jake, they also gave a discount on this second survey, which I thought above and beyond. I really recommend this company to anyone who wants peace of mind in their house purchase and hope to use them again for future architectural services. Thank you Jake.