Civil Solutions Ltd - Newton Abbot

Civil Solutions Ltd: A Comprehensive Overview

Civil Solutions Ltd is a respected and established building materials supplier located in Heathfield, Newton Abbot. The company operates from its headquarters at Heltor Business Park, Old Newton Rd, Heathfield, Newton Abbot TQ12 6RN, United Kingdom. They are dedicated to providing a comprehensive range of materials and services to both professional tradespeople and enthusiastic DIY enthusiasts. Their commitment to customer service and efficient operations has solidified their position as a reliable partner within the construction and home improvement sectors.

Specialties and Services

Civil Solutions Ltd’s primary specialty lies in the supply of a vast array of building materials. They cater to a diverse range of needs, offering everything from timber and aggregates to plumbing supplies, electrical components, and tools. Beyond simply supplying materials, they provide valuable support to their clientele. Delivery services are readily available, ensuring materials arrive promptly and safely at the customer’s location. For those preferring a more immediate solution, in-store pick-up is also a convenient option. The company’s commitment to accessibility is evident in its wheelchair-accessible car park and wheelchair-accessible entrance, demonstrating a dedication to inclusivity.

Convenience and Payment Options

Civil Solutions Ltd understands the demands of modern commerce. They accept a variety of payment methods to cater to diverse customer preferences. Credit cards, debit cards, and increasingly popular NFC mobile payments are all supported, streamlining the purchasing process. Furthermore, the company prides itself on its responsiveness and efficiency, aiming for quick visits and prompt communication. The website, accessible at civilsolutionsltd.co.uk, provides detailed product information and allows customers to easily browse their extensive inventory. The company currently holds 75 reviews on Google My Business, reflecting a strong customer base and positive feedback.

Customer Feedback and Reputation

The consistently high average opinion of 4.7/5 on Google My Business speaks volumes about Civil Solutions Ltd’s operational standards and customer care. Customers frequently highlight the company’s traditional values, emphasizing their commitment to prompt and courteous service. Many appreciate the knowledgeable and helpful staff, with individuals like Bob consistently praised for their responsiveness and willingness to address inquiries thoroughly. Delivery experiences are consistently reported as smooth and timely, with materials arriving within the promised timeframe. This dedication to reliability and efficiency contributes significantly to the positive customer experience. The company’s ability to serve both professional tradespeople and DIY enthusiasts is a key factor in its success, demonstrating a broad appeal and a commitment to meeting diverse needs. The emphasis on accessibility further enhances its appeal, ensuring that customers of all abilities can confidently conduct their business.

Key Features Summary

• Extensive Building Materials Stock: A comprehensive selection of products for various projects.
• Delivery Services: Efficient and reliable delivery options.
• In-Store Pickup: Convenient option for immediate access to materials.
• Accessibility: Wheelchair-accessible facilities for all customers.
• Multiple Payment Methods: Accepts credit cards, debit cards, and NFC mobile payments.

Civil Solutions Ltd's commitment to providing exceptional service, combined with their broad product range and accessible facilities, positions them as a valuable resource for the construction and DIY communities. Their dedication to customer satisfaction, as evidenced by the positive reviews and high average opinion, underscores their reputation as a trustworthy and reliable supplier.

👍 Reviews of Civil Solutions Ltd

Chris M.

5/5

Great little place for all your supplies for outdoor DIY projects but also for professionals.

Simon H.

5/5

Local firm with traditional values. Always prompt and courteous.

Clive B.

5/5

Great people to do business with

Oliver F.

5/5

Dealt with Bob, he was extremely helpful and replied to every message and question within a good time. Both deliveries I had no problems at all and both arrived within the said time frame. Very happy customer and will be using them again and recommending them to friends and family.

P.

5/5

This company has indeed done what it says! It has "set itself apart from the competition". Nigel Drew, Mat Roughley and Tony the driver have all shown that in these dark days, when there is very little respect to the term " Customer Service", that customers are the people that help pay the bills and keep you in business. To do it with courtesy and politeness is almost unheard of now days, sadly ! This old man can only express his thanks and praise publicly and encourage others to do so. I would not have gotten such service from any of the big name stores.

Ben B.

5/5

Great team from sales to delivery drivers. Excellent friendly service.

Paul S.

5/5

Friendly staff .They helped me with my order to pick the correct sand I was needing for paving .great advice from them I purchased lots of different products .Well pleased with the quality .and the delivery service is second to non .

Gail L.

5/5

Great service, with friendly helpful staff. One of my favourite businesses!