Cotswold Homes - Bristol

Craig Jones

Absolutely under no circumstances buy a house from this company. They look nice but don’t expect any more from them in the way of service.

After owning the home for 2 years and it only being a 4 year old home. We noticed a leak coming from behind the plasterboard wall in the corner of the kitchen cupboard.

After inspection from a plumber it was found that when the kitchen was fitted the fitter used a bit of wood batten to additionally fix the unit to the wall.

In doing this they actually put a screw through the mains cold water supply. Which then after finishing the kitchen was left, to leak and leak… for 4 years.

Finally coming to a head this week where we noticed water coming from under the unit. Assessing the situation the plumber found that all the plaster board was sodden and this leak had caused a lot of damage.

This is absolutely unacceptable from a builder who prides themselves on creating “high spec new homes”.

I was told “you probably fitted a new kitchen” or “that was done by addition work in the house”

Either way I cannot except that this classifies as not being in warranty as it was caused before warranty would have even started on the house.

The colleague I spoke to on the phone couldn’t even get the facts right about the age of the property 8 years old, 2018… none of which lined up with the original dates the house was built.

Ultimately If you want my advice, I would stick majorly clear of this company as it is a common pattern on the estate that there has been a group chat created that shares similar problems.

Bathrooms having to be refitted due to a res in pipes, and plasterboard walls having to be replaced due to leaks in bad pipe work are all but a common theme.

Avoid.

Paul Harris

We agreed to purchase a beautiful home in Gloucestershire. The staff are hideous particularly Charmaine. Can’t even spell my fiancée’s name despite numerous emails with her details. We would have bought a £430k property but for this and no idea when we could actually live in our home. Demanded £42k after our initial £1k deposit and threatened to put the home back on the market when we had already jumped off the purchase. Hope others have a more positive experience. We’re out.

Lynn Noble

I found the site OK they are not the only company that asks for your details before you can get very far I personally find it annoying when all you want is a general idea of things like prices of the houses being built

Charlie Menter

Excellent developer, beautiful homes, delivered to a high specification. Staff extremely helpful, and made the buying process much less stressful.

Paul Thomas

Horrible company destroying villages and towns all over south gloucs

Dennis Whitlock

Well planned site and well constructed buildings. Staff very professional.

Diana Bulgaru

Nice park, nice atmosphere

Jamie Rhodes