County Property Services (Norfolk) Ltd - Norwich

Introduction to County Property Services (Norfolk) Ltd

County Property Services (Norfolk) Ltd is a reputable and established construction and property maintenance company based in Rackheath, Norwich. They operate from their headquarters at 2 Basey Rd, Rackheath, Norwich NR13 6PZ, United Kingdom. For immediate contact, clients can reach them via telephone at 1603322333. The company's official website, countyps.co.uk, provides comprehensive details about their services and showcases completed projects. County Property Services (Norfolk) Ltd has garnered a strong local reputation for delivering quality workmanship and reliable customer service, specializing in custom home building, construction projects, and comprehensive property maintenance. The company’s commitment to detail and customer satisfaction is evident in their approach to every project, big or small.

Specializations and Services Offered

County Property Services (Norfolk) Ltd offers a diverse range of services catering to both residential and commercial clients. Their core competencies lie in:

• Custom Home Building: They specialize in designing and constructing bespoke homes tailored to individual client needs and specifications. This includes initial design consultations, planning permission assistance, and full project management.
• Construction Company: Beyond new builds, they undertake a wide variety of construction projects, encompassing renovations, extensions, loft conversions, and structural work.
• Property Maintenance: Recognizing the importance of ongoing upkeep, they provide a broad spectrum of maintenance services, including repairs, decorating, landscaping, and general building maintenance.

Location and Accessibility

The company’s location at 2 Basey Rd, Rackheath, Norwich NR13 6PZ provides excellent accessibility within the Norwich area and surrounding regions. Rackheath is a well-connected village with convenient access to Norwich city center via road and public transport. This strategic location allows them to efficiently serve clients throughout Norfolk. The accessibility of their office and the ease of contacting them via phone and website further contribute to a positive client experience.

Customer Feedback and Reputation

County Property Services (Norfolk) Ltd has consistently received positive feedback from its clients. As evidenced by their 12 reviews on Google My Business, customers consistently praise the company’s professionalism, quality of work, and commitment to customer satisfaction. The average opinion score of 3.7/5 reflects a generally positive experience, with many clients highlighting the responsiveness of the team and the attention to detail. Specifically, there are numerous accounts of projects completed efficiently, often within the initially agreed timeframe. One client, for example, described a recent experience with replacing internal doors, noting the transformation the new doors brought to their home. The owner, Trevor, was commended for his helpfulness and willingness to address minor colour discrepancies, ultimately ensuring a perfect fit. Another customer specifically lauded the skill of the master carpenter, Mark, who expertly installed a challenging, unusually sized door for a cupboard under the stairs. The emphasis on clear communication and a tidy work environment further contributes to the positive client experience. The company’s dedication to exceeding expectations is clear, providing a level of service that distinguishes it from many of its competitors.

Key Features and Benefits

• Experienced Team: County Property Services (Norfolk) Ltd boasts a team of skilled and experienced tradespeople with a proven track record of delivering high-quality results.
• Customer-Focused Approach: They prioritize understanding client needs and working collaboratively to achieve desired outcomes.
• Reliable and Professional Service: Clients consistently report on the company’s punctuality, professionalism, and commitment to completing projects to a high standard.
• Competitive Pricing: While prioritizing quality, the company offers competitive pricing structures, ensuring value for money.
• Full Project Management: From initial concept to final completion, County Property Services (Norfolk) Ltd provides comprehensive project management services, streamlining the process for clients.

Contact Information and Resources

To learn more about County Property Services (Norfolk) Ltd and explore their services, please visit their website at countyps.co.uk. You can also contact them directly by phone at 1603322333. Their physical address is 2 Basey Rd, Rackheath, Norwich NR13 6PZ. The company is dedicated to providing exceptional service and building lasting relationships with its clients.

👍 Reviews of County Property Services (Norfolk) Ltd

Martin G.

5/5

We just had seven cheap and nasty internal doors replaced with top quality items which has made a real transformation to our house. Trevor (boss) kindly took one door back to the supplier and exchanged it because the colour didn’t quite match the rest. Mark (master carpenter) did a great job fitting them all especially the tricky size door for the cupboard under the stairs. All done in two days and everything left tidy and clean. We are delighted!

Paul M.

3/5

I received a visit and a quote for work from a lovely gentleman named Trevor and received a quote for the work. After some question from myself, it appears the company then changed their mind about the work being of value to them, but rather than receiving a polite explanation, I was treated as an irritation and inconvenience. Reviews on trustedtrader appears to indicate very good quality work, but perhaps don't quote unless you're willing to spend a lot of money, and not if you're looking to drive a hard bargain.

Update: Response to this review I think makes the point better than I could.

Henry J. N.

2/5

Trevor who came to look round was really friendly and helpful, and seemed like a builder whose advice I’d really trust.

Trevor was due to come and look on 2nd Feb, and as others have reported here, after waiting at home I called them up to find Mel had forgotten to tell him, so she booked it in for the following week on 9th. As mentioned, he was great and offered lots of suggestions. I waited for a quote.

A week later I called Mel to ask for a time estimate and was told they were a builder down, and I would have a quote by next Friday. There was also a miscommunication about the timeline for work that Mel denied (I’d believe she hadn’t agreed it could be done in two months if she hadn’t also forgotten to book the appointment), this was annoying but I thought Trevor was good so waited.

That was three and a half weeks ago. I called up today and was told the job had been cancelled, apparently she’d tried to call once last week (I had no missed calls from their number and she didn’t try again). 30th Jan first contact, 12th March find out job was cancelled. I imagine the work would be good if it happened but do check on the day they are meant to come that they are coming, and ask to speak to Trevor not Mel.

Ady Y.

1/5

Was in contact with them for many weeks to arrange obtaining a quote to replace some roofing.

On two separate occassions they cancelled on the morning of the booking, only an hour prior to the appointment. That's twice I sat in, waiting, only to be contacted with a cancelled appointment.

On the second occasion I was told I'd be best off finding another company due to their long delays they have.

Very let down by a company I held high hopes for, considering I found them on the councils trusted traders website.

Matthew M.

5/5

I think we’re all guilty of being quick to criticise poor service/workmanship etc, but I genuinely believe we should all be promoting local companies more, especially when they work as hard and effectively as County Property Services has on our property.

Boy, did these guys deliver…

Safe to say that we have had a lot of work done on the house over the past few months.

If you ever need any work done, big or small, give County Property Services a call. Lovely bunch of lads, professional, competitive prices and their work is nothing short of perfection.

Thank you to Trevor and the team 🙌🏻🙌🏻 We are so happy!

Brenton W.

5/5

We are now 2 months after CPS added a beautiful extension to our 4 bed, giving us a flat roof with lanterns and 6 meters of bifolds! We love our new living room! We also had massive internal renovations with old rooms and a new patio. The attention to details and finish is picture ready, throughout the whole build. Really respectful and skill team! Thank you all! This is my 4th time using CPS!

Aaron G.

5/5

Recently had some works carried out at my property and these guys are brilliant! Top quality work and attention to detail is second to none 👍🏻 Very tidy wouldn’t have even know they had been. The guys are very polite and very helpful. Thanks for a top notch job 👍🏻

Janine G.

5/5

The workmen came to sort some kitchen cupboards for me. So poilet and really pleased with the work. easy to deal with will be having them back to do my bathroom.