Crown Energy Ltd - Bury

Crown Energy Ltd stands as a respected and established utility contractor operating from its headquarters at Address: Athenaeum House, Market St, Bury BL9 0BL, United Kingdom. Accessible via telephone at Phone: 3301232255, and further information can be found on their official website: Website: crownenergy.co.uk. The company specializes in a comprehensive range of services within the utility sector, encompassing roles as an Electric utility company, a Gas company, and a vital Water utility company, alongside providing crucial Business to business service and acting as a proficient Utility contractor.

Company Overview and Specialties

Crown Energy Ltd has cultivated a strong reputation for reliability and expertise within the UK utility landscape. Their core competencies revolve around providing critical infrastructure and service solutions to a diverse client base. They are deeply involved in the management and maintenance of essential utilities – electricity, gas, and water – catering to both commercial and industrial sectors. The company’s commitment extends beyond mere operational support; they also offer tailored business-to-business services designed to optimize utility management for their clients. This holistic approach, combined with a dedication to quality and customer satisfaction, has solidified their position as a trusted partner within the industry.

Location and Accessibility

Strategically located in Bury, Greater Manchester, Crown Energy Ltd benefits from excellent transport links, facilitating efficient service delivery across the region. The company prioritizes accessibility for its clients and employees, demonstrated by offering a Wheelchair-accessible car park and a Wheelchair-accessible entrance. This commitment to inclusivity underscores their broader values of service and consideration.

Customer Feedback and Reputation

Recent online reviews consistently highlight Crown Energy Ltd's dedication to exceptional customer service. The company boasts 270 reviews on Google My Business, with an impressive Average opinion: 4.7/5. These reviews frequently commend the responsiveness, professionalism, and technical competence of their team. Specifically, several customers have praised the proactive approach of their representatives, particularly when addressing initial inquiries. For example, one client described a situation where a meter test request led to a confirmation that the requested service wasn't provided, however, the team was incredibly helpful in listening to the explanation and exploring potential avenues for assistance. Individuals like Kim (metering) and Jake, who initially contacted the client, were singled out for their politeness and diligence in directing the client to the appropriate contact. Furthermore, feedback consistently emphasizes the efforts of individuals, such as Grace Healey, who demonstrate a remarkable level of commitment – represented by the phrase “110% effort” – in ensuring client satisfaction. This emphasis on personalized service suggests a company culture that values both technical proficiency and interpersonal skills.

Key Features and Services

• Utility Infrastructure Management: Crown Energy Ltd provides comprehensive management and maintenance services for electrical, gas, and water infrastructure.
• Business-to-Business Solutions: They offer tailored services designed to streamline utility operations for commercial and industrial clients.
• Contracting Services: As a utility contractor, they undertake a wide range of projects, from routine maintenance to complex installations.
• Meter Testing and Calibration: Ensuring accurate meter readings is a core service, as demonstrated by positive feedback regarding their metering team.

It’s evident that Crown Energy Ltd operates with a customer-centric philosophy. The consistent positive feedback suggests a strong internal commitment to problem-solving and proactive communication. Their ability to connect clients with the right resources—as exemplified by the multiple individuals mentioned in reviews—indicates a well-organized and responsive operational structure. The fact that they readily acknowledge and address situations where they cannot fulfill a specific request, while simultaneously offering alternative solutions, speaks volumes about their dedication to client needs. Moreover, the focus on accessibility further reinforces their commitment to serving a broad range of clients and stakeholders.

Contact Information and Resources

For direct inquiries or to explore potential collaborations, Crown Energy Ltd can be contacted via telephone at Phone: 3301232255. Detailed information about their services, projects, and company values can be accessed through their website: Website: crownenergy.co.uk. Their address is Address: Athenaeum House, Market St, Bury BL9 0BL, United Kingdom.

👍 Reviews of Crown Energy Ltd

Angus S.

5/5

Following an enquiry to Crown regarding a meter test they confirmed that the service requested was not one they provided. However they were unbelievably helpful listening to my explanation of the problem and assessing how they might help. Kim (metering) was brilliant and Jake (who contacted me first) was polite and diligent in sorting out who I should speak to. Well done both and Crown Energy. Top service.

wayne O.

5/5

I have had the great pleasure of having grace Healey dealing with my custom . I just can't say how brilliant she has been well done grace 110 % effort 👏

Michael M.

5/5

Crown Energy have been absolutely fantastic from start to finish, from pricing with Lewis and communication with Jessica. I cannot stress how important communication is with the utilities and this was second to none. I will definitely be using Crown Energy going forward and I will also be passing this company details on.

William T.

5/5

I was really struggling to find a supplier of a new electric meter, as our preferred electric supplier wasn't doing new build installations. Jessica and colleagues at Crown Energy made it very straight forward and communicated well throughout the process. Totally trustworthy and effective.

susan B.

5/5

I was having a real problem finding someone who could fit an electric meter at our new build split phase property when I came across Crown Energy. Wesley could not have been more helpful from the beginning and then when our job passed to Jack, again, everything was dealt with smoothly and efficiently. I cannot thank them enough, I wish I had found them weeks before which would have saved me a lot of stress 🤦‍♀️, definitely using them again, they will be my first port of call in future.

Tom M.

1/5

Avoid at all costs! They are essentially a middle man. You can contact all the contractors directly and get the work done cheaper and more efficiently!

Joe S.

5/5

Really happy with the service provided from the start they were friendly and quick to respond. My project was delayed for a year which crown were understanding and worked around this, constantly checking in on progress. Massive thanks to Rheann & Cheryl who were dealing with my project and always professional and would go above and beyond to answer any questions i might have. Would recommend and use again

Neil B.

5/5

Really good team from point of first contact to finalising job through Jessica. Although a small and straightforward job the communication all along was perfect. Wouldn’t bother using my utilities provider in future, just go straight to Crown to get the job done.