Durham Visitor Contact Centre (Telephone Service) - Durham

Durham Visitor Contact Centre (Telephone Service)

The Durham Visitor Contact Centre serves as a vital hub for tourists seeking comprehensive information about the historic city of Durham. Located at Durham DH1 1WA, United Kingdom, this centre provides essential tourist services and support through its telephone service and online resources. It acts as a primary point of contact for visitors planning their itinerary, ensuring they have access to accurate and timely information to enhance their experience in Durham.

Contact Information

Visitors can reach the Durham Visitor Contact Centre via telephone using the provided number. For direct dial access, the number 3000262626 is available. Alternatively, they can visit the official website at thisisdurham.com, which offers a wealth of digital resources and updates about Durham's attractions and events.

Core Functionality

As a dedicated Tourist information center, its primary function revolves around providing detailed guidance on Durham's rich history, cultural sites, and local amenities. The centre excels in addressing inquiries related to travel logistics, accommodation options, and regional attractions. Its staff are knowledgeable and equipped to offer personalized recommendations based on the visitor's specific needs and interests.

Accessibility Features

The centre is committed to ensuring an inclusive experience for all visitors. Key accessibility features include a Wheelchair-accessible entrance and a Wheelchair-accessible toilet, demonstrating its dedication to accommodating visitors with mobility challenges. Additionally, standard facilities like toilets are available, and the centre accepts various payment methods, including Credit cards, Debit cards, and NFC mobile payments, ensuring convenience for all patrons.

Family-Friendly Environment

Family travellers are particularly catered to, as the centre is noted to be Good for kids. This makes it an ideal starting point for parents planning family visits, offering reassurance that younger members of the group will be comfortable and well-supported during their exploration of the city.

Digital Engagement

The official website, thisisdurham.com, complements the telephone service by providing extensive digital resources. This platform likely includes interactive maps, upcoming events, and practical advice, enabling visitors to plan their trip effectively before arrival.

Visitor Experience

While specific details about the centre's physical appearance are not provided, its role as the main tourist contact point suggests it is designed with visitor comfort in mind. The combination of reliable information, accessibility features, and diverse payment options positions the Durham Visitor Contact Centre as a cornerstone of the tourist infrastructure in Durham.

Online Reputation

This facility maintains a positive standing among visitors, reflected in its average opinion of 3.7/5 based on 13 reviews on Google My Business. These reviews often highlight the city's unique charm and historical significance, with the centre playing a crucial role in disseminating this information effectively.

Planning Your Visit

For those seeking a well-rounded experience in Durham, contacting the Visitor Contact Centre offers initial guidance, but independent exploration is highly recommended. Visitors are encouraged to walk through the city's cobbled streets, admire the stunning architecture surrounding the River Wear, and visit landmarks such as Durham Cathedral. The centre provides essential starting points for such explorations, though the city itself offers countless adventures waiting to be discovered.

Conclusion

In essence, the Durham Visitor Contact Centre stands as a valuable resource for anyone planning a visit to this historic city. It combines essential information services with practical amenities, making it an indispensable tool for both first-time visitors and those returning to Durham. Whether seeking historical facts, practical advice, or simply a starting point for their inquiries, the centre facilitates a smoother and more enriching travel experience.

👍 Reviews of Durham Visitor Contact Centre (Telephone Service)

Babs B.

5/5

Durham is a city full of character and charm! 🏰✨ The cobbled streets, historic buildings, and hidden little alleyways make every walk feel like stepping back in time. The architecture is stunning – from the grand cathedral towering above to the tiny details on old stone houses and shopfronts.

Perfect for wandering, exploring, and of course… taking way too many photos 📸😂. Durham truly feels like a storybook city, with history and atmosphere around every corner.

Highly recommended for anyone who loves architecture, history, and beautiful city vibes!

Capastian L.

1/5

Durham hasn't helped out the homeless problem correctly. Last night spent a freezing time outside, to the be told about the 4AM to 6AM round of those that seek out homeless people in Durham!

Was approached by a security personnel (rather intimidating how he got extremely close to a freezing and sleep deprived ones self) - instead of assisting and giving support around homeless problems, guy just immediately tells me "Could you leave the private area, no ones allowed here between 1AM to 5AM whilst using a rather rude and rash attitude, even breaking the social distancing at the time that security personnel should ALWAYS respect.

This could of ended badly, man is around 6"4 and had a bulky large body build (honestly a Hulk Hogan type of man). Had another with me during the time and he just didn't care that we were suffering from the effects of the cold! Won't ever trust Durham to aid in housing.. FULL STOP!

Jan B.

5/5

Can't praise the staff in this place enough. I wanted to know where the taxi ranks were in the city. The woman sent me information and then updated it later on. Service above and beyond. We'll done and thank you!

douglas H.

5/5

In my experience the visitor centre is very organised and are determined to make sure that any advise and recommendations are suited to your particular needs. They have at their disposal a wide rang of activities that will cater for practically most visitors wishes wether locals or tourists.

Alex I.

4/5

At least it was open.
Most Tourist Informatio offices have either shut down completely or have been closed due to Covid.
I get lost easily......?

John F.

1/5

Can't say I was impressed phoned several times and nobody picked up. As I live 3 hours away thought it prudent to call ahead.

Peter P.

1/5

Situated inside the library, but it was closed, not sure if it's ever open?

Dinah B.

5/5

Efficient, friendly and helpful service.