Edenstone Homes - Caldicot

Address: Building 102, Edenstone Homes, Wales 1 Business Park, Magor, Newport, Caldicot NP26 3DG, United Kingdom.
Phone: 1291674800.
Website: edenstonehomes.com
Specialties: Home builder.

Opinions: This company has 44 reviews on Google My Business.
Average opinion: 3.3/5.

📌 Location of Edenstone Homes

Edenstone Homes Building 102, Edenstone Homes, Wales 1 Business Park, Magor, Newport, Caldicot NP26 3DG, United Kingdom

⏰ Open Hours of Edenstone Homes

  • Monday: 9 AM–5 PM
  • Tuesday: 9 AM–5 PM
  • Wednesday: 9 AM–5 PM
  • Thursday: 9 AM–5 PM
  • Friday: 9 AM–5 PM
  • Saturday: Closed
  • Sunday: Closed

Edenstone Homes: Un Constructor de Casas en el corazón de las afueras de Nupeo, Reino Unido

La empresa Edenstone Homes se encuentra ubicada en Wales 1 Business Park, Magor, Newport, Caldicot NP26 3DG, Reino Unido, en un entorno tranquilo y pacífico. Con una dirección clara y un teléfono fijo de 1291674800, esta empresa se asegura de que sus clientes puedan encontrar y contactar a su representante de manera sencilla.

En edenstonehomes.com, la página web oficial de la empresa, se pueden encontrar detalles sobre sus especialidades como constructora de casas, donde se destaca su compromiso con la calidad y la atención al cliente. Además, esta empresa cuenta con una media de opinión de 3.3/5 en Google My Business, lo que indica una satisfacción general de sus clientes.

Entre las características de Edenstone Homes

se encuentran:

  • Construcción de casas personalizadas
  • Atención al cliente personalizada
  • Diseño y planificación de proyectos
  • Ubicaciones en Zonas tranquilas y seguras

Además, la empresa muestra una contratación de materiales y tecnología de última generación, garantizando que sus clientes reciban edificios de alta calidad.

Para aquellos que buscan una empresa de construcción de casas con experiencia y compromiso con la calidad, Edenstone Homes es una excelente opción. Con una ubicación en el corazón de las afueras del Reino Unido, esta empresa ofrece soluciones personalizadas para satisfacer las necesidades de cada cliente. Se recomienda contactar a Edenstone Homes a través de su página web oficial para obtener más información y planificar su proyecto de construcción de casa.

Recomendación: Si estás buscando un constructor de casas con un buen historial y una atención al cliente excepcional, no dudes en contactar a Edenstone Homes a través de su página web oficial.

👍 Reviews of Edenstone Homes

Edenstone Homes - Caldicot
Tom J.
1/5

We absolutely love our new home but the aftercare is atrocious. We have been in almost 10 months and they still haven’t addressed many snagging issues. They fail to respond, never show up for planned appointments and the rectification work they have done does not meet standards. Still waiting for a copy of their complaints procedure. A lovely development but buy with extreme caution.

Edenstone Homes - Caldicot
William H.
2/5

Very disappointed in Edenstone in recent months.

For reasons I've yet to understand, they decide to build half a street at a time and then wait three years before building the next half. The result meant when constructing the new houses opposite me, we were subjected to the most awful dust and dirt. I pleaded to Edenstone to help me clean the outside of my house but they refused. This was despite me having to put up with:

- Ridiculous parking from contractors
- Rude contractors making sarcastic comments as I try to navigate their rubbish parking with a pram
- Contractors littering outside my house
- Delivery drivers urinating into bottles outside my house
- Extremely filthy roads

They then had the cheek to ask if they could use one of my photos for marketing materials.

If you are happy living with the above list, then I would recommend Edenstone Homes.

Once you have moved in and do need to complain about something, then your best bet is talking to the Operations Director. You will know when he's on site as the road cleaner will be going around at 8am without fail. You will never see it at any other time though. Edenstone assures me there is no connection, so it must be a coincidence that happens over and over again.

If Edenstone advertising "open green space" convinces you to buy, you'll be in for a disappointment. They will eventually build over it.

Local staff are great, it's just those sitting in their Magor office making blind decisions knowing they don't have to face the music from residents their impacting that is the problem. Shame on them.

Edenstone Homes - Caldicot
Sarah F.
3/5

Paint quality terrible , flaking off straight away and getting worse in less than two years. Have emailed Edenstone customer care several times. If you buy on their estates don’t listen to any promises about green spaces, trim trails, bikes etc because they tell you a lot of rubbish!

Edenstone Homes - Caldicot
pat F.
5/5

We have looked at so many homes across Devon and Somerset. Nothing compares to Edenstone Homes at Sampford Peverell. The sales agent Dan has gone out of his way to give and find answers. He is helping build a community here - not just build and sell houses. No other builder has offered us the syle, size, price for this quality build. Add to that the community feel - already planted residents orchard and coming soon when houses complete - play equipment, open spaces, , wild garden, allotments. Thank you you Dan and team.
Oh and so close to the Tiverton Canal.

Edenstone Homes - Caldicot
Brenda
5/5

I am very happy with the quality of the build for my new home at The Orchards in Sampford Peverell. Dan, the Sales Manager, and Shawn, the Project Manager, were on hand constantly to answer my queries or to follow up on any requests for changes. Edenstone Homes are now developing more projects in the South West, and I have no hesitation in recommending them to any prospective purchasers.

Edenstone Homes - Caldicot
Ian S.
1/5

We bought our present home at the development in 2021, which was a period when covid restrictions were still in place. We were downsizing and looking to buy a 3 bed bungalow ideally. Despite being a new development, the sales team advised no bungalow’s were available. Neither could they say when any would become available. They couldn’t even advise what homes would be constructed in further phases. The only home made available to us was a 3 bed semi detached, which was just a slab at the time which we eventually bought, and moved in late January 22.
We have the only 3 bed semi detached home (Broughton) on the development and it was priced £35K over the equivalent model being sold by Bluebell Homes their sister company who are also building on the development.
Apparently Edenstone homes are a higher specification than Bluebell. That’s arguably not the case !
Their build quality was good however, the kitchen & bathroom designs aren’t the best. You’d imagine buying a home which is being constructed, you’d have some input into the design of the kitchen & bathroom, but not with Edenstone ?
The house is adequate but lacks room in the kitchen/ dining room and main bathroom. Strangely, when constructing the next phase, they added a single storey extension to the rear of the kitchen/ dining room and fitted Bi Fold doors instead of French doors.
We have also noticed that the kitchens fitted into properties subsequently constructed have a better design with more wall cupboards fitted than ours.
We only had 1 wall cupboard installed for the entire kitchen and they think that’s acceptable !
When we approached Edenstone customer care asking for a few faults to be rectified, the response has been poor.
They are dreadful to deal with and are reluctant to do anything unless you pay them. You literally have to pay for so many additional extras and they want the money for those extras before you’ve even exchanged contracts.
My advice is don’t buy a Edenstone / Bluebell home.

Edenstone Homes - Caldicot
Alison D.
5/5

Excellent support from the sales team at the Orchards in Sampford Peverell and in particular Dan Stanbury who is outstanding. Furthermore, Shawn the site manager could not have been more helpful and more flexible in providing possible solutions on quite a difficult plot on the site. Unfortunately we did not ultimately purchase, for various reasons which were not associated with the site. It was a real pleasure working with both Dan and Shawn and we were very disappointed not to be able to proceed at this stage.

Edenstone Homes - Caldicot
James W.
1/5

Never again will I buy a new build house without doing some homework on the building company involved. Very pushy in getting you to sign the house off even though the extent of the snag work is way beyond acceptable to handing over to a client. Mostly poor to average workmanship and you can tell that every aspect of the build has been rushed, although the sales team really promote that they take 26 weeks to complete the build and they do this so that the job isn't rushed. A load of cod. This was our first home and if I'm honest I feel as though I'd been ripped right off. After sale customer care is well below the service standard I'd expect and it became almost a full time job just chasing and trying to get bluebell homes to complete outstanding snags and remedial. The only positive I can take away from dealing with edenstone group is that I now know what to avoid if I ever go down the new build route again. Proceed with caution before parting with your money. If you do proceed to buy from them the be prepared and make sure to hire a snagging company.

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