Elegance Home Improvements and Designs - Newport

Dean P.

Background….
I was left with a mess that the builder called a drive, it was also unfinished. I was also left £'s out of pocket and after 2 builders let me down telling me they could fix it I had lost faith in all builders…..

Story…….
After meetings with Lisa and Nathan we were left in no Doubt that Elegance home improvements were going to produce a top quality finish. We were reassured my office manager Steve that they really would provide a quality job. The night prior to the work commencing Elegance came to our house to check, reassure that everything was as it should be and this is where we met Owner Colin. A all round nice guy and genuine person.

We were told that the job would take 2.5 days and thought that this was quick. The team that came Headed up by Leon and Ed was superb. They were friendly, helpful and extremely professional in every aspect of the job. Not one member of the team did not know what was going on and every single member harmonized with the other members of the team. If you want a classy, Professional and elegant job with some outstanding results and finish this really is the company to hire. Attention to detail was every where from cleaning up to the cutting and laying of bricks. I was informed all the way through the job what was going on. To set this company above any others that I have personally worked for the owner came a day early and finished our drive in just 2 days Start to finish.

To Dawn,Colin and every one else at Elegance home improvements you really are a class act and one that must be hired if you demand Quality.

The pictures below show our Drive at the start. The team at work and a top quality end product. we could not have asked for anything better. Highly recommended and happy to be contacted to prove this.

David I.

The team at Elegance we’re extremely professional and polite. The guys who carried out the work were very good and made sure every detail was correct. The finish was so good I could not find anything to list when we came to the snagging list. At the initial meeting, Nathan and Lisa gave me alternative ideas on finishing and products which I’m glad I took their advice because the finish on the driveway is excellent and compliments the rest of my property. When I need any other works undertaken at my property, or if any of my friends or family need similar work done, then I will certainly call Elegance first. Very impressed.

gillian P.

I wanted artificial grass in our back garden as we have 3 dogs and despite a ton of grass seed and hours of work each year it remained a mud patch with a few tufts of grass. Our new puppy was the final straw spending her time digging it up. We gave up!
Choosing the company was a big decision as my husband really wasn't keen but we couldn't leave it as it was. I made some calls and had several quotes. The quality of finish was of utmost importance as I didn't want to look out at a poorly finished lawn for the next few years. Looking at companies' websites there were so many pictures which didn't show a good 'finish'.
I found Elegance Home Improvements through 'Bark'. Stephen King responded very quickly and was so helpful and informative. Lisa came to provide a quote and again, was so helpful. The grass type was easy to chose, it looked really natural.
I pursued the other quotes as I felt I ought to. Elegance was the middle quote and their pictures appeared to show the better finish I wanted.
Nathan did the survey and gave me advice on how to get the best results. Again, so helpful.
The preparation and laying of the lawn took a couple of days. The workmen were really good and attention to detail was superb. There was absolutely no rubbish to clear at all.
I could not be more pleased! A small problem was sorted very quickly by Nathan and we haven't looked back since. Importantly, the dogs have no interest in digging it up. It's cleaner as there's no mud being brought into the house and looks amazing. I wish we'd done it before!

Would I recommend Elegance Home Improvements? Yes, definitely!
Lovely, efficient staff, excellent products and high quality workmanship.

Amaad R.

What can I say Ray and Collin were amazing with my family they catered to our needs we changed our mind on the design several times and Collin was so professional and curtios and very patient . They have done the garden and extension so nice it has changed my family's life thanks to Collin and Ray.
Quality of the work was so good that 3 other houses in the street are getting it done if you want bespoke finish and affordable prices elegance home improvement is the future once again thank u

Adrian P.

So from start to return of deposit 8 months. After giving them every chance to put their mess right. I think I’m fair in saying this is not the company you want for any complicated job like a 2m x4m resin and tile front for your house.

Neil G.

No problem with coming around to quote and assess the job, but one month on, still no quote. If driveways are the speciality then this maybe the firm for you. Anything more complicated - not so much. Not happy being messed around. I've emailed and phoned, to no avail.

Ghulam

Absolutely amazing company the guys did a bespoke finished house build for me for a very affordable price there workmanship is unbelievable also there attention to detail is unbelievable this company is amazing I would recommend this company to any one nationally they can design and do what you want. Very patient professional and very understanding they built my house from scratch and believe me what a job they did
Thanks guys can’t thank you enough

Giedrius V.

Probably the most unprofessional company I ever came across. Avoid at all costs. Gave me a quote, than when I was trying to book it the guy was very hard to get to and non responsive. Eventually they agreed to come in at the time confirmed- didn't, and when after god knows how many calls when they called me back the quote magically doubled... WOW just WOW.