Firefly Chimney Services - Buxton

Introduction to Firefly Chimney Services

For homeowners and businesses seeking reliable and comprehensive fire safety solutions, Firefly Chimney Services presents itself as a premier choice. Located in Buxton, Derbyshire, this established company offers a wide array of services encompassing chimney sweeping, construction, fireplace sales, and heating contractor expertise. Their commitment to quality and customer satisfaction is evident in their consistently positive feedback and robust service offerings. Firefly Chimney Services strives to be a complete solution for all your fireplace and chimney needs, ensuring both safety and aesthetic appeal.

Location and Contact Information

Firefly Chimney Services operates from its headquarters at 56 Kinder Way, Buxton SK17 7TS, United Kingdom. Clients can easily reach them by phone at 7791347343. For more detailed information, including a comprehensive catalog of fireplaces and stove options, and to schedule services, visitors can explore their website at firefly-chimney-services.co.uk. This website provides valuable resources and allows customers to easily connect with the team.

Specialties and Services Offered

Firefly Chimney Services distinguishes itself through its diverse skillset and comprehensive service range. Specifically, they specialize in:

• Chimney Sweeping: Regular chimney sweeping is crucial for maintaining fire safety and preventing blockages. Firefly Chimney Services employs skilled sweepers utilizing industry-best practices to remove creosote and debris, safeguarding against chimney fires.
• Construction Company: Beyond sweeping, the company boasts construction capabilities, allowing them to undertake chimney repairs, restorations, and complete chimney builds from scratch. This integrated approach offers clients a seamless and convenient solution.
• Fireplace Store: Firefly Chimney Services operates a dedicated fireplace store, showcasing a diverse selection of fireplaces, wood-burning stoves, and related accessories. They provide expert advice and guidance to help customers select the perfect appliance for their needs and home style.
• Heating Contractor: Recognizing the importance of efficient heating, the company also functions as a qualified heating contractor, offering installation and maintenance services for various heating systems.

This multifaceted approach positions Firefly Chimney Services as a one-stop shop for all aspects of fireplace and chimney care.

Customer Feedback and Reputation

The company’s reputation is built on a foundation of exceptional service and client satisfaction. As evidenced by the 31 reviews on Google My Business, Firefly Chimney Services consistently receives high praise. The average opinion is 4.4/5, reflecting a remarkably positive customer experience. Many clients highlight the company's professionalism, efficiency, and the quality of their workmanship. Specifically, comments frequently mention the expertise of David, the company's lead technician, and the meticulous attention to detail he demonstrates. The overwhelmingly positive feedback suggests a commitment to exceeding customer expectations. The ‘Absolutely Outstanding’ comments exemplify the dedication to providing a superior service.

Detailed Service Information

Firefly Chimney Services understands that each chimney and fireplace is unique. Therefore, they tailor their services to meet the specific needs of each client. Their chimney sweeping services include a thorough inspection to identify potential problems, followed by a professional cleaning using appropriate tools and techniques. The construction services encompass a wide range of repairs, from minor crack repairs to complete chimney rebuilds. When assisting clients in selecting a fireplace or stove, the team takes into account factors such as fuel type, room size, and aesthetic preferences. Their heating contractor services extend to the installation and maintenance of various heating systems, ensuring optimal performance and safety. They prioritize using high-quality materials and employing certified technicians to guarantee the longevity and reliability of their work. The company adheres to all relevant building regulations and safety standards.

Why Choose Firefly Chimney Services

Several factors contribute to Firefly Chimney Services’ success and distinguish it from competitors. Firstly, their integrated service model allows clients to address all their fireplace and chimney needs under one roof. Secondly, the company’s experienced and qualified technicians possess the expertise to handle a wide range of projects, from routine maintenance to complex repairs. Thirdly, their commitment to customer satisfaction is evident in their responsive communication, professional service, and dedication to delivering exceptional results. The positive reviews consistently highlight the company's ‘Totally blown away with the quality and efficiency’, demonstrating a strong focus on exceeding expectations. Finally, their convenient location in Buxton and accessible contact information make it easy for clients to connect with the team.

👍 Reviews of Firefly Chimney Services

Carlo D.

5/5

"Absolutely Outstanding"
Totally blown away with the quality and efficiency of the work David as done to create and install my Multi fuel stove.
I would definitely recommend this company to anyone wanting to install and have built your dream fireplace and wood burning stove.
Thank you David.

Craig W.

5/5

If only all tradespeople were this good! 100% recommended. Dave was full of advice and ideas without being big headed and pulling the wool over your eyes like some tradesmen try to! He gave a clear written quotation and explained how he would do the job and filled me with confidence. He turned up on time, did everything he said he would (and more,) which included a full 2 storey chimney removal. He took great care protecting carpets and tidying up after himself and all in all I couldn't ask for more!

David H.

5/5

David fitted a cowl on my chimney pot, this afternoon. It seemed a good idea because, earlier, he and his mate had cleared a flexi-bucket full of jackdaws nesting material from inside the chimney!
Great lads and a fast, efficient, friendly service.

Tracy S.

5/5

Dave and his team fitted a log burner for us on Monday and did a fantastic job.Over the last two years we have had several people give us quotes for the job. We don't have a chimney breast in the bedroom above the lounge and we were told it was a difficult job or a very expensive job. Some never even sent the quote. Dave wasn't fazed by the job in the slightest,he gave us a very reasonable quote. They all worked flat out from the minute they started the job to the end. Thank you Dave & your team.

dean H.

2/5

Nothing wrong with the work itself. After sale support has been inadequate. They didn't supply a hetas certificate despite promising to sort it multiple times over many months, trying to sell a house without it is adding extra stress to the process.

Mike H.

5/5

Very professional, friendly and punctual service from beginning to end. David was the only one of the three quoting that could offer all the services we required without subcontracting a key part (eg scaffolding or chimney lining) to others. He is a knowledgeable and skilled chimney expert who was a pleasure to deal with throughout. Easy to recommend!

Marie L.

5/5

Very pleased with the work Dave and his team carried out. Fitted a log burner, very professional, friendly and outstanding work. Would highly recommend and definitely use his services again

Brian M.

5/5

Having recently decided to install a Firefox8 we were delighted to have had the great pleasure of the services provide by Firefly Chimney Services. From quote to clean up I couldn't have asked for a better service. Great equipment, competitive price and most importantly the workmanship. David is a great bloke. Professional and knowledgeable in all that he does. I will be recommending Firefly to all my friends.