i Loft Conversions Ltd - London

Deborah W.

We added an extra bedroom, bathroom and laundry space to our loft and couldn’t be happier with the work iloft did to make our dream a reality. Build to two months. They take great pride in their work and will recommend details and finishing touches we had not thought of. We appreciated how experienced they were with the local councils to achieve the building control certificate which they fully managed for us and we achieved without any issues. Elvis and his team work at lightning speed and by the first 2 weeks they’d already lowered the ceiling and built the dormer frame. They are really considerate builders and pulled out the stops to clean up after each day and reduce the dust as much as possible so we could still live there with our 3 young kids throughout the build! Excellent service and highly recommend!

Arlinda B.

I recently had the pleasure of working with Iloft Conversion they did an incredible job on my bungalow renovation including loft and ground floor extension. Their attention to detail and commitment to quality were evident throughout the entire process. The team was professional, friendly, and always willing to address any questions or concerns I had. The final result exceeded my expectations, and I couldn't be happier with my new space. I highly recommend this company to anyone looking for reliable and skilled builders!

Sayeem A.

Our experience with iLoft has been exceptional from start to finish. From day 1 we experienced a friendly, professional and efficient team who made easy work of our complex renovation project.

They worked tirelessly, quickly and tidily from demolition to completion, and Elvis, our main builder has been an exceptional leader and project manager with an equally fantastic team who not only completed exactly on budget, but ahead of schedule.

Thank you friends for building our home, we wish you continued success and hope to work with you all again 🙏🏽

Flamur

Highly recommend I loft group having spent a while searching for the right people to work on our loft conversion, making our 3 bed house into a 5 .
Their team of builders are wonderful skilled. They are very accommodation, care about the end product and very honest in their approach.

Kate L.

In 2019, I employed iLoft to do a one bedroom/one bathroom loft conversion on my one bed flat in Hackney. To say it's been an incompetent disaster is an understatement. The last five years have been absolute hell. Not only has their shambolic work ruined my flat but it's cost me both mentally and financially (so far in excess of £10,000 to rectify the issues I've discovered). I'm writing my review in case it helps anyone else in their decision to instruct a builder for a loft conversion. Just to note, I have since discovered that their team (bar the electrician) have no actual qualifications.

Under the terms of the 10-year warranty, I have called iLoft back over the last five years to correct the issues. But most of them were never properly fixed and they, along with new ones, continued to appear. I started legal action but I have a young family and in the end felt I couldn’t take the financial risk involved. They tried to settle out of court with me by offering £2000 but considering the amount I have already spent (with undoubtedly more to come), I wasn’t prepared to accept it. Catalogue of errors below with images attached.

THE ROOF
The roof has leaked multiple times in multiple places (see images). It's been no way to live and hugely distressing. The front half of the roof was tiled and the back half a flat roof, which has been the most problematic element. It was so bad iLoft eventually came back to 're do' it. But I have since discovered, having had to instruct a professional roofer to look at it, that it was put on back to front and part of it had collapsed, hence the continual leaks. It cost over £5,000 to rectify all the errors and replace the flat roof.

WINDOWS/DOORS
The Velux windows weren't sealed properly and we had multiple leaks around those, along with leaks around the Juliet balcony doors, which it turns out weren't installed properly and needed complete replacement (see images).

They also neglected to install a UPVC window at the back of my property in the stair cupboard, instead using untreated wooden battens and a single pane of glass. They eventually fitted the window they should have after much arguing.

SHOWER
The shower wasn’t sufficiently waterproofed on installation. When I instructed a professional builder to evnetually come and fix the leak they discovered a scrap piece of waterproofing (ditra matt) on lifting the tiles (see picture). It’s mind-boggling. £1500 to get the shower fixed. After much wrangling, iLoft finally agreed to give me cash.

TOILET
From the beginning, the toilet was faulty. First, it didn’t flush properly. Then we started getting terrible smells come from it and eventually drain flies. ILoft came back a few times to look at it but continually told me there was nothing wrong. As with the shower, we eventually ran out of warranty and just stopped using it. When our tenants moved in, the leaks and flies appeared within a week. I employed a drainage company to sort. They discovered numerous issues with the fitting, the most notable being that the pipe had been fitted on back to front, meaning nothing was draining away. Another £1500 to fix. Plus a further £400 to get a builder to replace the plasterboard that had to be removed in the loft to reach the pipe.

ELECTRICS
Considering this is the one tradesman they have that they tell me has an actual qualification, he managed to miss critical elements in fitting the electrics board. It had an open ring socket (which can lead to fires), the main power cable supply was without a gland and the main conductor copper was exposed. And it was missing a blank.

It’s been the most stressful and disappointing experience of my life. I employed Leo and his team in good faith and they’ve continually let me down. They also claimed they’d done things at no cost to me, including painting, floorboards and lowering my ceiling, all of which I paid for and have evidence of. They are delusional. It’s a family business that claims to care about customers but I couldn’t feel more ripped off and let down. It’s been shambolic and continues to be.

Zuhaib K.

I'm thrilled with the service from this loft company! They were speedy and efficient throughout the entire process. Our project manager, Elvis, was fantastic - he kept us updated every step of the way and ensured everything ran smoothly. I'd definitely recommend them to anyone looking for a stress-free loft conversion experience.

Jo H.

I have recommended this company to all of my friends and family already. We are so glad we chose iLoft to undertake our extension and full property renovation.
From the offset they were committed to us - always on site, achieving big milestones on a weekly basis.
We felt they really took the time to understand what we wanted and had the skills and expertise to make fantastic suggestions along the way.
The project was completed in excellent time and it was smooth and stress free from start to finish.
Elvis the project manager and his team put us at ease and made us feel confident that everything was in safe hands throughout the work.
Their attention to detail is impeccable and we felt like a priority the whole time.
We are extremely pleased with the finished result and they will be our first choice in the future.
Thank you iLoft!

Carla G.

We used Iloft to do our loft conversion and an extension at the back. I was so impressed with Elvis and his team. They were always professional, on time, clean, trustworthy, dedicated and I couldn't be happier with their work. I was so happy with the final result that we decided to ask them to refurbish the rest of the house. I've been recommending them to everyone I know.