Lab Civils and Roofing - Doncaster

Tracy M

UPDATE
ON 25/11/2022 I PURCHASED A DRONE ROOF INSPECTION BY ROTORGRAPH LTD AND REPORT FROM SIMON HOLLIS MRICS TO IDENTIFY THE EXTENT OF WORKS NEEDING TO BE RECTIFIED.
01/01/2023
MR JAMES DOUGLAS (SENIOR) IS PERSONALLY PAYING TO HAVE THE PROBLEMS IDENTIFIED ON MY ROOFING REPORT TO BE RECTIFIED BY YORKSHIRE BUILDERS (PETER GARDNER) of Adwick Le Street, (check out his reviews!!)

11/01/2023
All problems were supposed to have been fixed, however I spotted several botched repairs and a further inspection shows many of the issues still remain unresolved. I've had no response to date from my correspondence to James Douglas or Peter Gardner with regards the outstanding issues.

Full roof replacement £8500.00 -28 March to 13 April 2022
Scaffolding was erected 28 March and I paid my deposit on the 31/03/2022, It snowed so work wasn't started until 2 April, roof tiles were removed and lots of rubble, tiles waste dropped into the loft areas and left. The rear half Roof and wall cavity were left exposed until 12 April, heavy storms resulted in flooding into the property. I was promised the work would be completed by the 12 April. I arranged for a building control inspector to sign off the work, I informed James about this and work rapidly recommenced. 13 April, the final tiles were fitted and damage they caused to the gutter was rectified. Loads of building debris blocked the gutters and down pipes causing an overflow leaking into the neighbours commercial kitchen. 30 October, rain is again entering my property, untrimmed felt blocking a gutter corner joint causing the water to block and overflow into the wall cavity. Dry valleys NOT fitted properly, wet valleys NOT pointed in, tiles poorly cut, ridge tiles not clipped in place, Timber frame on Dorma window not covered and left exposed. Flashing stuck onto bricks with sealant, not cut in! Lots of work has now been carried out to remedy ongoing water penetration due to the poor workmanship.
If you are going to use them, closely inspect their work before making full payment, so you can address any issues immediately.

Beth Lambert

We asked LAB Civils to repair our roof last year, at a cost of £4,600. Very soon after the work was finished we started noticing that the edging of the roof was peeling back. Someone came and repaired it, but the same has happened immediately.
In addition we subsequently found that they’d done almost £2,500 of damage to windows which had only been fitted a few weeks before. They’ve also cracked two slabs of our patio and broke two panes of glass in our greenhouse by dropping things from the roof.
We asked repeatedly for them to attend to review the problems. They did not turn up for 3 appointments.

They talk a good game, but the bottom line is that I wouldn’t trust them with my property again.

Sharon O'Neill

The workmen were courteous and so polite.

No problems initially James (the owner) came and gave me a quote, I dutifully paid the deposit. Did not hear anything unless I called the office. Eventually six weeks later work starts. James came and spoke to me half way through the job to get another £2000. I felt a bit held to ransom as they were halfway through the installation I wanted this work completed. Then I was told the price of materials has gone up 29% and could we help them, recover their costs. I respectfully declined as the quote had been given 6 weeks prior to work starting, so if work had been completed sooner there would not have been such a rise in materials. Now since completion the owner is not returning my calls, emails or texts. The gutters leak. Not had the paperwork with10 year guarantee or completion certification either

Ruth Longmire

Very happy with my experience of this company. From posting my details on Bark I was contacted within 1hr to arrange for a site visit. Jack came out, carried out an inspection going up into the loft, knew straight away what the problem was which made complete sense to us as we'd been getting mould/mildew growth all along the inside of the eves of the house. We'd had a few more quotes from others, one of which never even came inside the property let alone the loft. Job booked in, turned up when they said they would, worked really hard even when it rained, only stopped when the rain was too heavy making dangerous conditions to work in. During the house roof they also quoted for the garage & outhouse to remove the asbestos roof & re-do in the rubber stuff and to re-tile the extension so it matched the roof which they tagged onto this job so we've had it all done together, there was also the roof of the bay window. It took 5 days to complete & the guys were great, a special shout out to Jack & Shaun who were there everyday & young Sonny who was there 4 out of the 5 days, they stayed over a couple of days working until 7, fantastic work ethic. I would not hesitate to recommend Lab Civils, one very happy customer.

Foong Yap

AVOID if you're looking for tradesmen you can trust. The initial work was okay, but a month after it was complete, we had cracks at the top of our driveway, our garden gate has completely fallen off, and the joints in our paving has started to crack. Lab Civils have been promising to come and rectify the issues for 6 months and never turned up. Extremely disappointed with the workmanship and lack of integrity.

UPDATE: the defective work was eventually rectified. Much later than we would've liked, but we appreciated effort and can see that they have made an effort to improve their communication.

Kate Jones

Workmanship is absolutely 2nd to none! My drive looks fantastic and the whole team put a tremendous amount of effort into achieving an excellent result. From start to finish, quote to completion, we have had a wonderful experience with LAB Civils. We also through a curve ball at them 12 hours in and asked for extra work, which was completed the very next day! So, as well as the price being by far the best we received the work is incredible too! Thank you all very much.

Ali Mahdi

I will start my review with a simple heading of " RIPPED OFF"
after requesting a quote on the BARK website, LAB civils was one of 3 quotes, the promise of the speedy delivery of the project and the talk that was given to me by the Director James and how professional the work would be, even though the price was the highest, i chose to use the services of LAB. this was a great mistake after the completion of the project. the project consisted of new fence, porcelain patio and 2 concrete bases for sheds.
the fence was installed unevenly, the concrete bases were concreted in a very bad state, not square not flat not level and a lot lower than the grass.
the most serious issue is the porcelain patio.
the complete procedure was wrong from start, as i have found out since, i have made enquiries from different landscapers and all agree that the patio was installed incorrectly. it appears that LAB has no experience in laying porcelain tiles.
the project was completed around mid June 21 and already the tiles are lifting, grout falling, the lime stone sub base is being washed out and the entire patio needs to be completely removed and installed correctly.
i trusted James and was promised a 1st class job.
unfortunately, the job has no class.
James's words were "we are not a couple of gipsies from round the corner"
photos will be added later to show the entire mess.( photos been added please click on photos above to see them)
i approached LAB Civils for the correction work, i was told that they were only prepared to come back and stick down the loose tiles. VERY SAD.
i would not trust this company at all.
the agreed area tio be tiled was 78sqm but only delivered 65sqm approx. when this was mentioned, i was told the grout lines should be included in the area. this was beyond taking the P...s
my family and I are now left with this mess after paying £18,000 and now to have the correction carried out, i am being quoted £8,000. this is the cheapest quote so far.

Carrieann Isle

So grateful to this amazing team of people, such professional workers and there work it to a amazing standard, no more leaky roof for us. From my first phone call to completion of fixing my roof , nothing was too much for them. And to top it off there prices were just so reasonable. Thank you so much