ModBox Spaces Ltd - Saltash

Ben Bray

AVOID THIS COMPANY ModBox Spaces are without exception the least professional company that I have ever had the mispleasure of dealing with. We bought a brand new property from them in July of 2020 and unfortunately, after only a few months, both our front door and our back door were leaking. In addition to this, one of our bedroom windows has been fitted incorrectly and is therefore unable to be used. We reported these issues and it was agreed that replacements were required. On two separate occasions, ModBox instructed companies to carry out this work and these companies subsequently came out to measure up, take details of our choice of designs, colours, etc. However, frustratingly, on both occasions this work did not proceed due to non payment of their respective invoices. In the two and a half year period that these issues have been ongoing, ModBox Spaces have ignored correspondence for months at a time - simply not responding to emails, calls or messages. This is despite the directors of the company knowing that we are suffering significant stress and inconvenience by living in a BRAND NEW property that is quite simply not fit for purpose. Put simply, this company have completely ruined what should have been the most exciting time of our lives. We are still unable to use our window and we are only able to use our patio doors to access our property due to having to have towels down in front of the other two. The lack of professionalism displayed by both directors has been genuinely astounding. Does this sound like the service you would want from your prospective property developer or project management company? If so, ModBox Spaces are the company for you!

Lorna Wiffen

DO NOT USE THIS COMPANY, Mod Box spaces built our bungalow in 2018, we waited endlessly for them to be on site, they sub-contract their work, we were renting all of this time! We were told it would take 3 to 4 months; it took more than 8 months. On completion we were promised a 10 year warranty, we have encountered problems with our property and despite constant emails and phone calls, they are ignoring us!

Ben Grimes

I am writing this review to express my utmost satisfaction and appreciation for the exceptional services provided by your team. From the moment I engaged with ModBox Spaces for my new home project, I was impressed by the professionalism, expertise, and attention to detail demonstrated throughout the entire process.

The craftsmanship and quality of work delivered by ModBox Spaces surpassed my expectations. Every aspect of the project, from design to construction, was executed with precision and care. The team's dedication to creating a superb, cost-effective new home is truly commendable. The end result is a testament to the skill and expertise of the entire ModBox team.

One aspect that truly sets ModBox Spaces apart is their collaborative approach. The team consistently involved me in the decision-making process, ensuring that my vision and preferences were incorporated into the design and construction. They took the time to understand my needs and provided valuable insights and recommendations along the way.

Furthermore, the post-completion support provided by ModBox Spaces has been exemplary. Any concerns or minor issues that arose after the project were promptly addressed and resolved to my utmost satisfaction. The level of care and commitment to customer satisfaction is truly outstanding.

I would also like to highlight the professionalism and expertise of each member of the ModBox Spaces team. From the architects to the tradesmen, everyone demonstrated a high level of skill, knowledge, and dedication. The project was executed seamlessly, and the entire team was a pleasure to work with.

I wholeheartedly recommend ModBox Spaces to anyone in search of a reliable and trustworthy builder for their new home project. Their ability to deliver on time, their craftsmanship, and their commitment to customer satisfaction make them a standout choice.

Once again, thank you to the entire ModBox Spaces team for their exceptional services and for turning my dream home into a reality. I am grateful for the experience and couldn't be happier with the outcome.

Best regards,