NatWest Leigh Lancs - Leigh

NatWest Leigh Lancs: Your Trusted Banking Partner in Leigh

NatWest Leigh Lancs, located at 32 Market St, Leigh WN7 1DX, United Kingdom, is a prominent banking institution that has been serving the local community for many years. With a Phone number of 3457888444 and a Website at locator.natwest.com, NatWest Leigh Lancs offers a wide range of banking services to cater to the diverse needs of its clients.

Specialties and Services

• Banking Services: NatWest Leigh Lancs provides a comprehensive range of banking services, including savings and current accounts, loans, mortgages, and investments.
• ATM: The branch also has an ATM for customers to withdraw cash or check their balances.
• On-Site Services: The branch offers on-site services, ensuring that customers can access the help they need without leaving the premises.
• Accessibility: NatWest Leigh Lancs is committed to ensuring that all customers can access its services. The branch has a wheelchair-accessible entrance and a wheelchair-accessible car park.

Customer Experience

NatWest Leigh Lancs has received positive feedback from its customers, with an average opinion rating of 4.3/5 from 21 reviews on Google My Business. Customers appreciate the friendly and helpful staff at the branch, who are always ready to assist them with their banking needs. However, some customers have noted that the queue can sometimes be long, and they would prefer to see more staff available to serve customers.

One customer noted, "You stand in the queue to be served and there’s a staff member to the side of the queue encouraging you to use the machine. It does not matter how long that queue gets, the person still stands there encouraging you to use a till instead of getting staff out to sort it." Despite this, the same customer acknowledged that "never the less the staff are great when you do get served."

Why Choose NatWest Leigh Lancs

NatWest Leigh Lancs stands out as a reliable and customer-focused banking institution. With its range of services, commitment to accessibility, and dedicated staff, it is an excellent choice for banking needs in the Leigh area. Whether you are looking to open a new account, apply for a loan, or discuss your investment options, NatWest Leigh Lancs is ready to assist you.

Don’t hesitate to visit or contact NatWest Leigh Lancs today to experience their exceptional banking services firsthand. You can find more information about their services and opening hours on their website or by giving them a call at 3457888444.

👍 Reviews of NatWest Leigh Lancs

Gillian W.

5/5

You stand in the queue to be served and there’s a staff member to the side of the queue encouraging you to use the machine .
It does not matter how long that queue gets the person still stands there encouraging you to use a till instead of getting staff out to sort.
Never the less the staff are great when you do get served

Sarah B.

5/5

Fantastic service from Kathy and other members of staff including the manager whose name I forgot to ask.
I had quite a lengthy issue to sort out and it was dealt with brilliantly, nothing too much trouble. Staff professional yet friendly, lovely atmosphere in branch. We NEED to make sure our local branches are not closed down. Face to face cannot be replaced by computers.

Diane

5/5

I can't rate the staff in this branch highly enough. I have been in a number of times recently to sort different things and they always provide a comprehensive service and are patient and totally customer focused. It's a pleasure to have face to face contact as opposed to waiting hours on a phone then when you eventually get through they give you incorrect information or can't get you off the phone fast enough. Thanks Leih Natwest branch you do a great job.

Andrew W.

3/5

Always been a good branch. I transferred my account here in 1986. I do feel the staff are being hamstrung by corporate decisions. Service is very slow, there are only two counters available, but three or four machines. The machines can only give a very limited service, nothing like a person at a counter, so the is a huge queue waiting for the two counters. Not ideal to say the least.

Mark B.

3/5

On a whole excellent bank but internal machines need looking at .
Keep rejecting cash to be paid in.
These are supposed to cut waiting times and make things easier.
Just isn't working.

David L.

5/5

Bank staff seem friendly enough and helpful, tills inside with facilities to pay cash into account via if there’s a queue.
When you do actually deal with staff there not behind a screen so more face to face to deal
With rather than through a window where can’t discuss as clear and issues.
Bank is also open Saturday which is useful and they also are pet friendly i regularly visit with my German shepherd, also a water bowl is usually there near the entrance.

klausharpoon

3/5

Staff are nice and helpful etc, but my word if you need the counter and can’t use one of the paying in machines, be prepared to wait…and wait. Lots of people don’t trust the machines so prefer to use the counter. Typing this as I queue

Susan M.

1/5

4 times we have been to the bank, the que is down the street,who says we don't need high street banks, closing at 1 oclock? some of us are still working, at this sad time, dont mention online banking,