Pioneer : Dampproofing and surveyors swansea - Swansea

paul T.

We were very pleased with the service and expertise provided on the work undertaken at our property. The causes of damp and mould issues were identified and resolutions recommended. The price was good and we agreed that the work proceed. Communication was excellent throughout this experience. The lads adhered to agreed times and worked very hard when on site. They also went the extra mile by adding finishes to existing plaster issues, tidying up as they went.

All told, we were very happy with both price and workmanship. A very honest, professional and hard working team.

Subway M. T.

Dean was extremely helpful with good honest feedback and professional advice regarding some suggestions for a rental property. I found Dean to be very helpful as someone who knows his trade and how to communicate with people who are trying to sort out a predicament they do not know how to solve. Thank You Dean -Chris Collins

Josh S.

Called Dean to do a survey of the roof timbers for damp, he responded immediately and came for a look as soon as possible. Timbers sprayed along with some joinery work inside for a very reasonable price. Very communicative, very friendly and competitively priced I can’t recommend Dean, Gary and Pioneer Damp Proofing highly enough. A definite 5 star service.

Dianne C.

Dean was very knowledgeable and gave us a detailed plan to start to deal with our damp problem. He has an obvious passion for doing things properly and spent time with us to make sure we had a good understanding of what we needed to do. He was polite, professional and friendly, and I would not hesitate to recommend his services. I’m looking forward to dealing with Pioneer again in the new year when we move on to the next stage of the project.

Kimberley S.

I had an improvement notice on my rented house recently by Swansea council which caused me an awful lot of stress and sleepless nights.

I was told to have a survey report done so had a local company (I did not see Pioneer show up on my search for some reason.)

I later looked up damp proof specialists and Pioneer showed up,

I spoke with Dean who was very polite and professional over the phone and agreed to call to the property to give me a quote for the work I needed doing from the report.

Long story short, Dean stated my house was not damp but over crowded ( tenants had lied to the letting agent about the number of people moving in)
and mould was caused by too much moisture , poor heating and poor ventilation.

Going by the first report I thought I would have to spend thousands putting things right that appeared to be causing damp but Dean recommended a few things to put right. I asked Dean to do an actual report to show the Council and it was so much more in depth and detailed than the first one.

I am so grateful and thankful to Dean. I have actually been able to sleep and eat food for the first time in nearly two months.

I cannot recommend Dean enough.

Jonathan H.

Dean was really helpful in helping us with a problem with water getting into the house. He was able to come round quickly did some work immediately plus worked out a longer plan for sorting the problem. Really appreciated and we will definitely be using Dean again. Would highly recommend speaking to Dean if you have any work needing looked at.

ceri P.

Dean gave a comprehensive and detailed quote which was also competitive, unfortunately when the work was started dry rot was found which needed to be dealt with immediately before it spread.
Dean then quoted for rectify the problem and completed the work to a very good standard.
I would certainly recommend Pioneer to anyone with damp issues, the 20 guarantee has given me peace of mind the problem won't return.

Julie B.

I called out Dean as my house survey showed signs of damp. Dean arrived when he promised and I have to say he was fantastic. He was here for well over an hour and explained how that I had no rising damp and explained in terms I could understand what was going on with the cold walls in my house. He was friendly, honest, thorough and his knowledge was second to none. I would highly recommend to anyone who needs this type of work done or looked at to call him out. He didn't even accept any sort of payment for his time either. Brilliant service and it's fab to find good people like Dean when you are dealing with stressful situations like potential damp.