PMI Made Simple - Orem, Utah

Dan Walker

I have worked with PMI on a property for over two years now. The property has required complex repairs with a water issue that they have been helpful to repair. They have great tenants in the property that have been wonderful to work with as well. It is nice to trust them to take care of our investment!

Reid Madsen

I highly recommend PMI Made Simple to anyone looking for a property management company. They take good care of my tenants and properties. Their management fees are reasonable. Lease renewals are handled promptly, and they are quick to re-lease after a tenant moves out, and, when necessary, evictions are handled professionally. Owner draws are on time, and their statements are easy to understand. I guess you could say that they have simplified my life.

Brett p

We have just started to work with them. We are going to rent a home that had some problems. I made them aware of the issues and they sent me a list of things they are working on.

Just waiting to sign the lease once the agree that the A/C and other smaller things are taken care of.

I will update and reevaluate was we go. So far not to bad.

**5.17. Lease signed..

Update up on move in.
Owner decided he didnt want to put any more funds into the house.
So A/C, washed out yard, air ducts rusty and have garbage in them. Light switches are all different colors. Walls look very bad.

PMI manager offered to refund my application fees.
Hard to get a hold off. Thought I was asking to much to meet them at the property. Then not even the office.

Overall 1 star.. Angii the manager 4-5 star for being professional and very nice.

Carley Busch

We had a horrible experience applying to live at a property that PMI manages. We decided not to sign because staff was pushy and very unhelpful. If they acted like this before we signed, I can’t even imagine what it would be like to live at one of their properties. I wrote a professional but very transparent email as to why we decided not to sign to give them insight on how to improve and they responded with “We appreciate your feedback.” No apology. No professionalism.

*Edit* As you can tell by their reply, they still refuse to apologize and overlook my actual concerns. Never once did I complain about “over communicating”. I complained that we had to pay more in a security deposit because I didn’t meet the requirements as a secondary applicant. An apology is warranted, as we were given the wrong information. I will gladly provide screenshots to proof that I was told we had to pay extra and why.

Cristi Bulloch

Dan and his team at PMI Made Simple manage a rental property for us and have been responsive to all questions and concerns and have an organized communication system in place where we can communicate back and forth to get things figured out without waiting for return phone calls. They do a good job of taking care of repairs and communications with the tenant. PMI Made Simple takes the pressure off of owning a rental!!
Thanks Angii, Rodrigo and Joanne.

Zachary McDougal

Great experience up until the end when I terminated the lease. No move out instructions and no information or coordination at all on returning of the security deposit. Reached out multiple times and have tried calling but still no answer about it being returned. Spent hours cleaning to make sure it was good. Don't rent here if you want your security deposit back.

Update:
STILL NO REFUND. Received a document promising a return of what was left of security deposit. Still being held. Emailed the manager and all people in contact and still haven't received a response yet. Time to go to small claims court.

Katelyn Cox

My roommate and I are having some bad moving experiences with scams on Facebook and KSL, so we were really happy to have found a property we love with a leasing company. We felt they would be the furthest from a scam, and would work with us to find our new home.
We were terribly mistaken.
Firstly, I have over twenty calls into their “office” and about ten voicemails over the span of two weeks that haven’t been returned.
They have had this property on Zillow for 70 days now, and the property is still not rentable. Seeing that my roommate and I are both previously homeowners, we mentioned this actually wouldn’t be an issue for us since we would be fine with some cleaning and organizing the left out supplies (painting supplies, flooring, etc.).
Now, it’s the absolute last day for us to move and they are saying they still need a few days to process our applications while other companies were able to process our applications within 48 hours.
Why did they tell us to apply knowing our moving date was November 1st, yet here we are on November 4th still being told “it’ll take a few days” and to “go with the other property you’re looking at”.
Good thing we met the neighbors on our self guided walk through; I’m more than happy to get the owners contact information and let them know how horribly their home is being managed.

Meiling Yang

I have worked with Angii’s team for 2 years and have witnessed their growth during this time. Angii and the other team members are especially outstanding and efficient in responding to my questions and handling property matters. Everything I need to know is clearly laid out, just as their name suggests, they make dealing with the property management company simple. I look forward to a long-term collaboration with them. I’m very grateful to have such a responsible company looking after my property and the interests of my tenants. They are trustworthy.?