Royal Mail - West Wickham Delivery Office - West Wickham

Royal Mail - West Wickham Delivery Office

The Royal Mail West Wickham Delivery Office, located at 92 Station Rd, West Wickham BR4 0QE, United Kingdom, offers a range of shipping and mailing services to the local community. This article provides a comprehensive overview of the office, its services, and what customers can expect.

Office Details

Services

The West Wickham Delivery Office offers a wide range of services, including:

• Postal services: stamp and weigh mail, buy stamps, send letters and parcels
• Parcels: large letter and parcel post boxes, next day delivery, special delivery, and international services
• Mail redirection: temporary or permanent redirection of mail
• Mailbox services: rent a mailbox for personal or business use
• Business services: business mailboxes, mailroom services, and parcel collections

Customer Experience

Customers have shared their experiences through reviews, with an average opinion of 3/5 on Google My Business. While some customers express dissatisfaction with delivery delays and lack of updates, others praise the staff for their helpfulness and going above and beyond. One customer, Gail Reardon, commends the lady who delivers to Springfield Gardens for her exceptional service.

Accessibility

The office is wheelchair-accessible, ensuring that all customers can use its services with ease.

In conclusion, the Royal Mail West Wickham Delivery Office provides a comprehensive range of postal and mailing services to the local community. While there may be occasional delivery issues, the staff is generally praised for their helpfulness and commitment to customer service.

👍 Reviews of Royal Mail - West Wickham Delivery Office

Gail R.

5/5

The lady who delivers to Springfield Gardens is so lovely she went and printed me a label which show she goes above and beyond Gail Reardon

Telika B.

1/5

Very useless delivery drivers that don’t attempt deliveries and don’t wait at the door. I’ve been home and waiting for all 3 attempts and each time they lie saying I wasn’t home

hasan H.

1/5

Well Thursdays it says is open but is not. Had leave work early very disappointing meant to be open 4 to 7pm

Faith T.

5/5

Opening times on their website used to be incorrect but they’ve corrected the error. Went to get my parcel but didn’t have an ID on me but the gentleman was so kind and gave me other options to verify my identity. The workers are actually very polite even though it’s a very small depot

Hi U.

1/5

I believe they moved or closed. No one here at all 8:10 am now.

Ed W.

1/5

Absolutely appalling.
They only have one job.... to deliver post and parcels... and they can't even be bothered to do that.
Typical public sector mentality of "we hate our job, but we have a job for life, so we will treat you all with contempt".
Unprofessional and really don't care

Oh, and there automated telephone answering system.... I am sure it deliberately mis-understands you, and mis-directs you, so you spend longer on the line, earning them a nice little extra back pocket cash

Mick J.

1/5

Not open Thursday from 4pm. Will have to wait to more days to collect my parcel. Totally wrong information on their webpage.

robdarlo

1/5

Checked the opening times - went there - closed. This has happened on multiple occasions throughout my time of living in west wickham - very poor service