Sky Properties, Inc. - Toluca Lake, California

Rikki Robinson

I’ve lived in a Sky Properties building for almost 2 years now and have loved every minute of it. Everyone has been wonderful to work with and the neighbors are lovely. I’ve only had a couple of minor maintenance things come up and they were addressed immediately . McKenzie and Ryan are super friendly, quick to respond and make themselves very available when we need them. The portal is user friendly and makes it easy to communicate. Great renting experience, I would highly recommend!

Richard Alvarez

It was such an amazing experience this time around trying to get an apartment and I know that is thanks to the amazing work done by McKenzie and her team over at Sky Properties. She helped us through the entire process and was always willing to hear us out, all the way up until move in day! Thank you so much for the wonderful experience!

VIRGINIA JONES

I just moved out of Whitewave, a Sky Properties building, after ten years- it was the cutest property and the neighborhood was awesome. It was great having a garage, and friends were always jealous of the beautiful view over the pool in the back. The neighbors were friendly, and I really valued being in a small (<20 unit) property for the *vibes*. Maintenance was pretty good. Any interactions with the management company, Sky Properties, were wild. The manager communicated a great many things that were counter to LA rental law. She said she would raise my rent when I changed roommates, which is illegal, and which she later denied. She said she was doing me a "favor" letting me change roommates that I was allowing SKY property to screen and vet, and that I wasn't allowed any additional changes. That is not a favor, my lease does not prohibit changing roommates. I was asked to collect and pay deposits for all roommates, which was strange. She said she was going to start charging me for plumbing repairs/clogs because I have long hair. I don't believe that's legal, either. My unit and the unit upstairs struggled with terrible plumbing problems for years because management did not want to pay for a much-needed overhaul in a vintage building. I had an apartment manager who really petitioned for the repair, and he was fired the same week I mentioned it in a Google review. Every interaction with SKY Properties is adversarial and very unpleasant. Make sure and check anything they say against LA legal resources.

J V

We’ve only lived here a few months but so far, so good. The location is great, the architecture is really fun and all of the neighbors are really nice. The company actively takes steps to renovate and McKenzie is very friendly, level-headed and a great person to talk to.

The maintenance crew is extremely friendly and the owner’s husband stops by and asks how everyone is doing. They perform in-home walk-thru’s twice a year to make sure everything is safe. My partner also loves that she is able to make the outside balcony a beautiful and safe place where she can pursue some light gardening.

All that being said some things to think about:

- There is only one (paid) washer and dryer for the whole building and it’s not enough. I’ve had to delay my laundry more than a couple times. There is, however, a laundromat only a couple blocks away which is nice for bulky items.

- There is no clothesline so if you want to hang dry your clothes you’re stuck doing it inside which is a pain.

- They can really work on their communication regarding construction schedules (more communication is better than too little when it comes to waterproofing chemicals - it’s a safety issue!)

- If you have a work order with more than one item on it I would recommend breaking them out into separate requests

As it stands now this property management company is really good with some extra bright notes: specifically McKenzie and all the workers who are really nice and helpful. The kitchen is beautiful and they are pet friendly. There is a real human element to this place and company that I really appreciate. If they could bring back the clothesline and communicate a bit more this place would be even better!

Bjk

Beware of Sky Properties - Deceptive and Poorly Managed

I wish I could give Sky Properties zero stars. My experience with them has been nothing short of a nightmare. First off, their apartments are incredibly run-down, with constant maintenance issues that never seem to get resolved. The management is not only unresponsive but outright hostile. They prefer to harass the good tenants while turning a blind eye to the troublemakers.

What’s worse is when I posted an honest review about my experience, they had the audacity to call it fake, clearly trying to silence anyone who tells the truth about their abysmal service. This is a shady tactic to mislead potential renters. Don't be fooled by their deceptive practices. Save yourself the trouble and avoid Sky Properties at all costs.

Rhonda Johnson

Save yourself the agony do not rent from these people. Slumlord would be too good of a name for them been on their property for three months cooking no hot water no heat turn them into the city. Still nothing has been done. They keep telling me that they’re gonna adjust my rent and the stuff that I lost because of their negligence still nothing, do not rent from them

Matt

Sky properties is your typical friendly and nice staff before you sign then ignores you once you're locked into your lease. Our building has issue after issue after issue that they band aid approach fix and then ignore calls from you. Our only washing machine was broken for close to 2 months before they actually fixed it, our plumbing is constantly leaking and spewing sewage in the parking area, our trash pick up has been missed 6 times this year leaving overflowing trash in our building and thats just to list a couple issues. I would avoid and Sky Property buildings like the plague they are not working in good faith. Also Yasenya is super rude and passive aggressive. She never takes a professional stance on issues with the building, just says things are out of her control. Not to mention they consistently have raised rent the maximum allowable amount which makes this place way over priced and not even close to a good value for the neighborhood.

Jacqui Sim

Since Lynn has been managing the property we have an upgraded swimming pool area (aesthetically looks much better but also more functional), received a new air conditioner for our bedroom and a quick response over questions/concerns/requests. She helps to create a safe and comfortable environment for the residents.