Smart Drainage Ltd - North Tawton

Leo Nickells

Great service from Nigel who carried out a pre- purchase drain and septic tank survey. A good detailed report and clear breakdown down of costs. Did a couple of different quotes at our request and delivered these very promptly. Fully recommended.
Thanks Nigel.

Cycles Scuderia

Brilliant from start to finish. Before, during and after plenty of knowledge was displayed and the confidence this installed in us was reassuring. Obstacles were in place and suggestions for solutions were quickly bought to the table. These guys were brilliant. Thank you.

Romilly Cousins

Fantastic service from start to finish. They were so helpful and friendly on the phone, and the person that came and emptied the tank was great too. We needed help urgently and they were super speedy. We highly recommend them! Thank you so much!!

G.P. Wayne

After the shock of discovering my sewerage system was no longer legal, and had to be replaced, I was dismayed that the first three local companies I approached seemed unsuitable: one never called back, another failed to send a quote after two reminders, and the third was too expensive to be credible.

Then I got in touch with Nigel Gillies at Smart Drainage. The difference was clear from the outset; a prompt visit and preliminary site survey was followed by an equally prompt quotation that was both detailed and thorough. Everything Nigel told me made sense, and his experience and professionalism were reassuring given the difficult terrain (on the side of a steep hill) and the importance of getting the job to the standard required for legal compliance.

Smart Drainage took care of every detail, from providing the heavy equipment needed to liaison with building control and installing the electrical circuits necessary to power the Sewage Treatment Plant they recommended. Nigel even arranged for me to visit a previous installation of the same plant (a Marsh Ensign with an internal compressor) as I was concerned about the noise of the pump. He told me the Ensign was silent, and he wasn’t kidding: I stood on top of the cover and had to ask if it was turned on!

My visit also had another advantage, because the home-owner could not have been more complimentary about the service he received, the quality of the work or the helpfulness of the installation team – and he didn’t exaggerate. In due course after agreeing the quotation, a three-man team arrived, and work proceeded at a pace that demonstrated they knew exactly what they were doing. It was a pleasure to have them on site; helpful, considerate and thorough, they got the job done with impressive efficiency, and restored my garden, patio and surrounding area before leaving. The electrician wired up the system, and a few days later I received the certificate of compliance from building control.

I have no reservations in recommending Smart Drainage. They did an outstanding job, on time and on budget, addressed every problem in a constructive way and did a job that was as commendable for its professionalism as it was for the efficiency with which it was completed.

Graham Wayne, Meeth

mike austin

I emailed Wednesday evening and by midday Thursday the tank was emptied and jetted. Very prompt and efficient - thank you!

James Hamer

Over the last 5 years we have used 3 local mid-Devon septic tank emptying companies with increasing unsatisfactory outcomes and much unnecessary expense.
All three previous companies have complained about the restricted access, their vehicles have required recovery from a gently sloping field, their equipment has failed and their engineers have been unhelpful and have left raw sewage spills all over our garden.
The service we have just received from Smart Drainage has been in remarkable contrast! Jake the drainage engineer who came to empty our septic tank couldn't have been more pleasant, professional, helpful and efficient. The whole operation was carried out quickly without fuss, leaving no trace and at a reasonable cost.
We were pleasantly surprised by the quick and efficient service that Smart Drainage provided and will not hesitate to use them again next year.

Kharris

Absolutely brilliant service! I called up and within an hour and a half we had someone turn up for an emergency visit to site.
Work was carried out the following week.

Lots of advice given for issues we are experiencing & assisting us getting problems fixed from an old contractor.

Thank you so much to all at Smart Drainage!

Staff at the Amber Foundation

David Jopling

Friendly and efficient service, both from the office and on site. Jake did a great job emptying our septic tank with a minimum of fuss. Will definitely recommend Smart Drainage to others.