Sterlingbuild - Folkestone

Address: Unit 13 Barnfield Rd, Folkestone CT19 5SU, United Kingdom.
Phone: 2088307000.
Website: sterlingbuild.co.uk
Specialties: Building materials supplier, Aluminum window, Door supplier, PVC windows supplier, Window supplier.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, Credit cards.
Opinions: This company has 292 reviews on Google My Business.
Average opinion: 4.4/5.

📌 Location of Sterlingbuild

Sterlingbuild Unit 13 Barnfield Rd, Folkestone CT19 5SU, United Kingdom

⏰ Open Hours of Sterlingbuild

  • Monday: 8:30 am–5 pm
  • Tuesday: 8:30 am–5 pm
  • Wednesday: 8:30 am–5 pm
  • Thursday: 8:30 am–5 pm
  • Friday: 8:30 am–5 pm
  • Saturday: Closed
  • Sunday: Closed

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"content": "

Sterlingbuild: Your Premier Source for Building Materials and Windows in Folkestone

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When considering building supplies or replacement windows and doors for your property in Folkestone or the surrounding areas, Sterlingbuild stands out as a reliable and comprehensive option. Located at Unit 13 Barnfield Road, Folkestone CT19 5SU, United Kingdom, this business has positioned itself as a one-stop shop for various construction and renovation needs. Their physical presence, coupled with their online reach through their website, sterlingbuild.co.uk, makes them easily accessible to a wide clientele seeking quality products and professional service.

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Core Specialties and Product Range

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Sterlingbuild's expertise lies in supplying essential building materials and, crucially, various types of windows and doors. Their catalogue is notably strong in specific product categories:

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  • Aluminum Windows and Doors

    Offering durability, modern aesthetics, and often low maintenance, aluminum windows and doors are a popular choice for contemporary builds and refurbishments. Sterlingbuild likely stocks a range of aluminum profiles, glazing options, and finishes to suit different architectural styles and budgets.

  • \n

  • PVC Windows Supplier

    PVCu (Polyvinyl Chloride) windows are renowned for their excellent thermal efficiency, longevity, and cost-effectiveness. As a dedicated PVC windows supplier, Sterlingbuild provides options focused on energy saving, security, and noise reduction, catering to both uPVC and composite PVC windows.

  • \n

  • General Window Supplier

    Expanding beyond specific materials, Sterlingbuild also identifies as a general window supplier. This suggests they can offer a broader selection, potentially including traditional timber windows, or provide sourcing assistance for other materials not explicitly mentioned, ensuring clients find the right windows for their requirements.

  • \n

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Their specialization in windows and doors goes beyond mere supply; the feedback often touches upon the quality of installation services they provide, such as the example mentioned for roof lights, indicating a level of expertise that extends into fitting and integration.

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Business Location and Accessibility

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Situated in the heart of Folkestone, a seaside town in Kent, Sterlingbuild benefits from its location, potentially serving clients across Folkestone and the wider Kent region. The physical address (Unit 13 Barnfield Road) suggests an indoor storage or showroom facility, allowing customers to view products firsthand before making purchasing decisions. This is a significant advantage for anyone looking to assess material quality and design options.

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In terms of physical accessibility, the business is noted for being wheelchair accessible, featuring a wheelchair-accessible car park and entrance. This commitment to accessibility ensures that all potential customers, regardless of mobility, can visit the premises comfortably and conduct business without undue difficulty.

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Customer Service and Payment Options

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Customer feedback consistently highlights the high standard of customer service at Sterlingbuild. Reviews often praise their helpfulness, product knowledge, and the efficiency of their sales and advisory processes. This positive interaction is crucial for building trust and encouraging repeat business, as evidenced by comments about finding the company and using them \"many times again\".

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Financially, the business accepts both debit and credit cards, offering clients flexibility in payment methods, which simplifies the purchasing process and caters to a wider range of customer preferences.

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Reputation and Trustworthiness

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With a substantial customer base and a commendable track record reflected in their 292 Google My Business reviews, Sterlingbuild has built a reputation for reliability. The average rating of 4.4 out of 5 is a testament to their consistent performance across various customer touchpoints. This high volume of reviews provides valuable social proof, suggesting that the company has successfully addressed diverse customer needs over a considerable period. The positive testimonials frequently mention competitive pricing without compromising on quality, along with professional installation services that meet high standards.

\n\n

For individuals seeking building materials, windows, or doors, Sterlingbuild presents itself as a knowledgeable and customer-focused supplier. Their Folkestone base offers local convenience, while their product range and service quality cater to both domestic and potentially commercial clients. The combination of competitive pricing, product variety, and reported excellent service makes them a strong contender for anyone embarking on a construction or renovation project.

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Practical Information for Potential Clients

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If you are considering sourcing building supplies, windows, or doors from the Folkestone area, Sterlingbuild warrants careful consideration:

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  • Verify Product Availability: While their online presence showcases a range, it's advisable to contact them directly using their provided telephone number (02088307000) to confirm the specific availability of items listed on their website, especially for specialized materials or custom orders.
  • \n

  • Discuss Installation Needs: If you require window or door installation, inquire directly about their installation services, the associated costs, scheduling, and the qualifications of their fitters, as feedback often highlights this aspect positively.
  • \n

  • Visit the Warehouse: Taking advantage of their Folkestone location to visit the warehouse or showroom can provide a tangible understanding of the product quality and range firsthand.
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  • Check for Promotions: As they mention competitive pricing, it's worth asking about any current promotions or loyalty schemes that might further reduce your project costs.
  • \n

\n\n

Sterlingbuild's focus on accessibility and customer feedback suggests they value community engagement and client satisfaction, making them a potentially welcoming partner for your building needs.

\n",
"summary": "Sterlingbuild is a Folkestone-based supplier of building materials, aluminum and PVC windows, and doors, known for competitive pricing and excellent customer service.",
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👍 Reviews of Sterlingbuild

Sterlingbuild - Folkestone
Mike S.
5/5

Fantastic products at low prices and tremendous customer service. Could not fault them - will use many times again now that I have found them. Installed two roof lights in existing garage roof - one fixed and one electric opening - very easy. Highly recommended.

Sterlingbuild - Folkestone
Siva K.
1/5

My Order Number
S153999,
I orderred ECO+ Fixed Flat Glass Rooflight and after 2 years started leaking beacuse of cheap rubber/silicon frame, which damaged brand new flat roof and tried to reach compnay by email and by phone more than 3 digits times but no responce from compnay

Sterlingbuild - Folkestone
neil H.
1/5

Unfortunately a bit of a poor experience with this company. Ordered 3 Velux windows and selected the delivery date, however on the day of the expected delivery date we had no contact from them. So we called for an update, only to be told that the order wouldn't be delivered for another few weeks. At no point in the weeks leading up to our delivery date did they feel it would be important to pass on this information. Have now cancelled our order as had a roofer booked to complete the job and have ordered the windows from another company who can deliver the next day.

Still waiting for our refund.

Sterlingbuild - Folkestone
Jade H.
5/5

Having placed an order in July 2022 that to date had never showed this review should of been 0 stars. But after all the staff members that couldn't be bothered to help getting a refund 12/01 and then they decided to cancel the order 31/01, with a last attempt I called through and spoke to Jamie Fenech. Thank god he works he works there. he resolved the issue within 10 minutes and I finally will receive my order tomorrow after 8 months. If you ever buy through this company ask for Jamie!

Sterlingbuild - Folkestone
Carl S.
2/5

Fairly annoyed. Items were not shipped when selected during checkout so missed the installer at the property. The returns process is painful including needing photos of the product before return for some reason....? just check the product when you get it back, like you will do anyway.... Ill stick to bigger well known suppliers in future!

Sterlingbuild - Folkestone
Adrian G.
4/5

I ordered a window and flashing kit. Easy process, good prices and great quality of window, yet to be fitted but expect no problems. No real communication from company but item's delivery was within expected delivery schedule especially with Covid-19. Hassle free experience, if you need roof windows, try Sterling Build. Recommended!

Sterlingbuild - Folkestone
Janet H.
5/5

We ordered two Velux windows. The price was good, delivery was quick and not at an excessive extra charge to our (remote) area, much appreciated. One of the windows had a damaged catch, Sterling Build promptly arranged a replacement part. Easy to contact and excellent service - Thank you.

Sterlingbuild - Folkestone
laura P.
1/5

I cannot even begin to fit into this review the issues I have had withy order. Delivery date changed multiple times- none of which were the dates my product turned up. One part of delivery was dumped on my driveway of a project I am not living in.
Customer service assured me they would follow up - but did not and then assumed to close my dispute.

Disgusting

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