Terry Burgin Plumbing and Heating Engineer -

Thom Cosgrove

Terry changed our boiler and did it quickly and neatly, minimal fuss and kept us in the loop at all times. Would definitely recommend Terry again.

Jaime Adams

This is the first time I have used Terry as my boiler packed up early this week .I saw his van locally and rang him to which he answered immediatly and after a short discussion he said he would pop round later that afternoon and have a look.
When arriving he certainly knew his onions diagnosing the issue very quickly and said he would ring me with a price including fitting and ordering a new part the next day to which he did.
He followed this up the next day arriving and fitting the new part to my boiler between other jobs in his daily shedule .
I can honestly say I'm glad I contacted Terry as I found him to be very polite , knowledgeable and very helpful.
I would not hesitate to recommend him to anyone and will be using him in the future for all my plumbing needs including servicing my boiler.
Many thanks Terry

David MacNab

Central Heating Pump Replacement.

When your central heating brakes during the Festive season it’s never a good sign but I left a message for Terry and he got back to me on the same day and said he would pop round the next day and as usual he came through with a temporary fix that lasted until the beginning of January.
In a world where customer service is an afterthought I can say that having used Terry for a years now I would not hesitate to recommend Terry.

Jane

Very happy with the boiler and radiator service Terry did today (his Platinum boiler service). It is the first time we have used Terry but we were impressed by how thorough Terry was and how helpful he was. He spent neary 2 hours doing the whole service because he was so thorough which made us feel that our boiler and radiators were properly serviced. The whole booking service on his website is easy to use and it is simple to book an appointment at your convenience. Terry was prompt, very positive about his work and he insisted we call him without hesitation should we have any questions or problems - we haven't but nice to know that he is easily contactable.
Overall, a very fair price for an excellent job, would definitely recommend Terry and we will definitely use Terry again for future plumbing jobs as well as our annual boiler service.

R Coleman

I thought I'd try with all the positive reviews, but sadly it didn't work out for me. I spoke to Terry who sounded busy, fair enough. He told me that he would be able to book me in and asked me to call back later, which I did but he didn't answer. I get he's busy, but after I'd left several messages (Two voicemail, and a whatsapp), still nothing...why didn't he say he wasn't interested in working for me in the first place as opposed to telling me he could help then ignore me?
Such a waste of time.
Now found an excellent plumber, so maybe a blessing in disguise.

Andrew Knights

Terry was available by phone to take details of the work I wanted doing, which was very date specific. He confirmed by both text and email, and sent a further text on the day. He was on time, efficient and personable. He gave me some good advice, and I was very happy with his work. I will use his services again, and would thoroughly recommend him.

Mike Griggs

Terry has done a number of jobs for us, installing and servicing our new boiler, fixing leaks for my dad and new taps for my mother-in-law. Whether the job is big or small, Terry always treats it with the same professional and helpful attitude. He knows his stuff and is a great plumber/heating engineer to have on your side. I would recommend him without hesitation.

Steve Jowers

First time calling Terry; he was doing a job nearby and was here within the hour to fit a new diverter valve motor. Excellent service and good advice on other heating matters. Nice man who knows his stuff but happy to recommend others with more specialist knowledge about particular boiler types.