The Boiler Engineer Ltd - Ashford

Tim C.

Used these guys for a new oil boiler after moving house.
Perfect from start to finish.
Initial site survey was great, with all options explained, and help with existing equipment offered as we had not used oil previously.
Quote came quickly, and work was carried out at the cost and within the allocated time
The two installers were efficient, polite and worked to a huge standard, clearing up as they went.
Finally, documentation was emailed in a timely fashion.
Recommended.

Act O. O.

An all-round excellent service in servicing and repairing our gas boiler and carrying out a gas safety check. The appointment booking procedure was straightforward and hassle-free, the two chaps turned up in good time and both were very polite and respectful young men, more than happy to answer any questions we had, extremely good with explaining what work was required and how they would fix the issues, and they did so efficiently and professionally. Pricing was also very reasonable. We are very happy and have no reservations in recommending this company to others.

J M.

£108 to come out for 10 minutes. They sent me emails claiming the invoice was overdue without any contact prior to this. They even threatend to refer the debt to a debt collection agency instead of simply picking up the phone! They did not inform me the invoice would be sent via email and only posted the quote for the new boiler (at least £300+ more than everywhere else) so of course I was expecting the invoice by post but it never arrived. Luckily I checked my email but what a horrible experience. If you have any elderly relatives that are not tech friendly, tell them to avoid this company.

Jessica W.

This company is so helpful and knowledgeable. Every staff member has been a pleasure to interact with.
The company arranged the service of the boiler, carried out the service professionally and kept me informed throughout.
This company had been recommended to me and I am so pleased that they were. Connor, thank you for today's work and help.

Dan C.

Issues with boiler resolved within a few hours of contact. Sam was brilliant, explained a few things to us regarding our boiler as we have only just purchased the house and got us up and running again in no time.

Will definitely be using you going forward, thanks again!

Psychic S.

I called the boiler engineers in desperation after a very bad experience with am emergency plumber. Who left me with a new boiler he had installed not working. Despite insisting it was working and taking a payment.
He did not leave me a gas safe certificate. Later when I checked he was not registered on the gas safe register. He had left me in an unsafe vulnerable position.
The boiler engineers were amazing.
They came the same day and wired my boiler correctly and safely.
Also they installed a new programmer.
They were efficient , knowledge able, reassuring , polite and respectful. I can highly recommend this company.

Ayasha P.

I just wanted to take a moment to share my experience with the boiler engineer who installed my new boiler. They were absolutely fantastic! From start to finish, they were professional, efficient, and got the job done in just 2 days. I was seriously impressed with their skills and the quality of their work. Not only did they take great care of my home, but they even cleaned up after and took everything away i was left with a clean new boiler no marks on my doors or floors. Talk about going above and beyond! Now, my new boiler is working like a champ and I couldn't be happier with the results. If you're in need of a skilled boiler engineer, I highly recommend their services. 🔥👍

Andrea C.

The company was amazing from the first phone call to the completion of the service and the completed report.
A big thank you to Sam and his colleagues for their help and support.