TJW Contract Solutions Ltd - Camberley

Abs K.

Paid on time, answer phone quickly. But made a few errors with tax code not listening, low customer service. Maybe run in the back of someone's shed?

C A.

Scam payroll company I would avoid whilst it seems “legal” they are actually using a legal loophole in regards to tax and deductions. I’ve used umbrella payroll companies in the past and then been pursued by HMRC in an attempt to be penalised. Luckily enough I didn’t accept the work offered simply because they used this payroll provider they would have deducted over £350 for two weeks worth of work.

This company has been reported to the HMRC I would strong advise you avoid using them.

Clark S.

I am a long term contractor, previously under a Ltd company but with the changes due to IR35 I was required to start using the services of an Umbrella company in late 2020.

I had no prior experience of Umbrella companies and had already heard my fair share of cautionary tales to add to my reservations.

However, I searched online for reputable Umbrella companies and TJW consistently came up in searches as a company that had great reviews and gave me the assurance that I would be dealing with a trustworthy company.

Upon initial contact I was called back by Darren Underwood who listened to my current situation, the role I was about undertake and what I needed to proceed. Darren gave me exceptional support and a clear understanding of how Umbrella companies operated, how much it would cost me and how invoices were paid, as well as advice on how tax deductions were calculated.

The onboarding process was extremely quick and completed in a matter of days, all completed online and any queries followed up on immediately. The onboarding process was certainly much quicker that I was used to as a contractor under a Ltd company.

Darren has been my point of contact at all times and was always there when I had an urgent query. Getting paid on new roles can sometimes be bumpy in the first two months but Darren was always on hand to expedite and ensure I was paid within days of receiving invoices, this support has continued and I never have to worry about late payments or lost invoices.

I would recommend TJW to anyone that needs the services of an Umbrella company but I would specifically recommend to those who are new to Umbrella company work. The support and efficiency I have experienced from TJW, and in particular Darren, is worth every penny for the personalised and professional service new clients can expect to receive.

Karl S.

Overall, I’ve worked with TJW for many years and find them to be extremely reliable, professional and extremely efficient with there service.

They recently came to my aid a couple of weeks ago, when I had a contractor who had put his timesheet on our system with the wrong week ending date. The candidate subsequently didn’t get his timesheet authorised due to his error.

I then phoned Tracey and the team to explain the situation, to which they were more than happy to help (even though this was outside of office hours and they’d actually ‘closed’ for the day). They asked me to send the hours along with rate of pay, a member of the team logged on from home and ensured the candidate was paid and the payment was sent.

The monies credited into the contractors account within a few minutes. I along with my contractor were extremely grateful!

Thanks TJW

Martin F.

After being given misleading and incorrect information by the agency, a very friendly and helpful chap called Darren from TJW Contract Solutions contacted me and gave me some great information to help me with my tax code and also went out of he's way to help solve a real issue I was having ! After numerous calls he absolutely fixed the problem! I must highly recommend TJW Contract Solutions and a big thankyou to Darren for the swift resolution to the issues 👍

Malcolm C.

I had a pleasant experience setting up an account with them. Darren was helpful in explaining the terms as I am new to the contracting world. Signing up with them was straight forward and their payment is prompt.

Angela

I find TJW to be very friendly , professional and efficient.
Katrina replies to any queries I may have with a very clear response which makes me feel happy to use TJW Services as a Contractor 👍

Jody P.

Darren and his team are great, always supportive and on hand. They always respond to my enquiries promptly.