Vale Consultancy - Bridgend

Robert

I recently needed a survey carried out for issues at my property
I contacted vale consultultancy who were very helpful and put me in touch with their surveyor Louis who duly arrived and carried out the survey in a polite,helpful and well informed manner.
I think personally the customer service I received from Louis and the admin team was second to none.
I will definitely be using this company again should I need to do so.
Thanks to all concerned.

Bea H.

Our experience is VERY different to the written descriptions and may reflect that we are homeowners.
Unprofessional service with a very poor quality incomplete structural package. Loyalty to those with whom they share business relationships rather than the home owner who places trust in a professional service to be delivered.
We used a second structural engineer out of necessity who was shocked by the shoddy/insufficient detail provided; Bearing lengths, foundation detail and retaining wall design all absent. Arrogant and simply don’t care. Do not recommend .

In response to comments posted by Vale Consultancy Jan 2025. A professional company would check their facts are correct:-

The facts are-
1. The Judge found the builders to be in repudiatory breach of contract.
2. The structural design provided by Vale consultancy was seriously inadequate.
3. A second structural engineer was required to re design a steel beam.
4. Extensive remedial work was required before building control standards were met and signed off.
5. Your builder colleague has seriously mislead you.
6. A formal complaint has now been lodged with the professional regulatory body.

Christian L.

I have been in architecture for over 40 years and have come across many engineers. Without hesitation I can say that Matt and his team are my go-to engineers. They are professional at all times and lovely to deal with.
It’s a pleasure to work with consultants that share your eye for detail and I would thoroughly recommend Vale Consultancy!

Mrs T.

We were very satisfied with our recent experience when in need of a structural engineer to assess a property crack. Nicole responded very promptly to our initial query and took all the information straight away. She was prompt to book an appointment to view the property and gave us reassurance and verbal feedback after her visit before writing the formal report. We were impressed with the speed in which the whole process took place and were fully informed throughout the process. I would highly rate Nicola and recommend Vale Consultancy and will not hesitate to use their services again if we require them.

G P.

Vale Consultancy helped me with my needs. Very professional, quick and friendly. I will definitely use their services again
I reccomend Vale consultancy

Jonathan H.

I own a local building company and have been using Vale for my calculations for several years now. In all that time I've never had any reason to look elsewhere. My point of contact is Jon Mathias who's one of the engineers there. He has a good understanding of my needs, is easy to contact and happy to run through any issues and adapt or change things if required. I've delt with other engineers over the years but never stayed with the same one for so long. That's testament to how good they are. If your reading this youve found the right company. Best of luck with your project.

Jonathan Hughes VFM Building Ltd.

Ross M.

We were extremely impressed with the service provided. They kept us informed of progress throughout our request and made sure we understood all documents. We would highly recommended them.

Hussain B.

Superb service, professional, prompt and competitively priced. The after care was particularly impressive. Nicole Freegard thank you for all your help. I would highly recommend.