Wilkins Vardy Estate Agents Chesterfield - Chesterfield

Tina S.

We wanted to purchase a house in Brimington ( my sister Jay Judge , and my autistic daughter) we found the most lovely little cottage house . It was a dream house to us . We offered the price wanted for the house knowing it needed a new roof . We were told we had to sell our home first , in November, we put our house on the market , two weeks ago in March we sold our house , the dream house, was still available. My daughter had been looking at this house on line everyday, for weeks and saving her money buying items for her new room. So we made another offer and was told no , to cut the long story short we were then told there’s no way the vender would sell to us because we have dogs , and rabbits . ( she lives next door . ) Apparently the vendor told the estate agent this in November but they weren’t honest about it with us, rabbits might attract rats ! And our dogs may bark . If you had been honest from the beginning , we could have told you that we have not had currently got rats and haven’t had any sign of rats or ever had rats . Our dogs may bark and has been under training so they don’t bark again this could have been explained , we could have also looked at other properties that may have been suitable . Instead this company failed to tell us the truth . Not only have they failed to act honourably , they have left my autistic daughter distressed and feeling like she wants to self harm and feels that because we acted honestly we should have been treated the same way , which sadly we weren’t .

Julie S.

I’ve always heard good things about Wilkins and from the initial phone call to the valuation and dealing with the ladies in the office I cannot fault the service we received. They sold our late mums House and there was very little interest in it to start with, but they were so reassuring and proactive in trying to get things moving by suggesting different things to optimise getting it sold. They were absolutely brilliant from start to finish. All the ladies were lovely and helpful. Every query was answered to the fullest and they kept us informed all the way through to the very end. A special mention to Krystine who really looked after us and was so sympathetic especially at the when we handed the keys in for a house that our mum had spent 64 happy years living in. She understand our sadness and that was so very appreciated. The fees were very very reasonable compared to others but they are literally streets ahead of their competition. Thank you for making a difficult time much easier to cope with. Well done WV !! Brilliant, just brilliant !

Ian F.

All the team at Wilkins Vardy were really friendly, professional and helpful throughout my recent house purchase. I would happily recommend them.

Cath A.

I found Wilkins Vardy, extremely professional, supportive and helpful throughout the whole process. Dan was very approachable, knowledgeable and provided us with very good advice on several occasions during the sale. We trusted his opinion and could rely on him to suggest what was best for us in the circumstances.
Stephanie was also extremely helpful - she was always available to speak to and was very friendly and understanding throughout. When we were having issues with the buyer and their solicitor, she was immediately on the phone for us, speaking to people, getting updates and sorting it out.
I would definitely recommend Wilkins Vardy to others and don't think we could have had a better service. Thank you.

Luke M.

After 6 months of bad experiences with other estate agents, these guys made me feel like all estate agents aren't the same . The communication was spot on , I had regular updates and never had to chase . Thanks for all the support in a stressful time .

Jon S.

Wilkins Vardy provided the highest level of service at every stage, guiding through all aspects of the selling of the property.
They were excellent at communicating both with us, and the purchasers.

Jacquie M.

A very professional and responsive service that gave excellent support through an unexpectedly prolonged sale with additional complications close to completion. Dan was incredibly supportive and knowledgeable on all aspects of the sale and the Team showed extreme patience and tolerance during a difficult period.

MAT R.

Throughout the whole process they didn't actually seem bothered about selling the property. The negotiator didn't do any negotiating. Sometimes just sent a text message back saying the offer was not accepted. It would have been helpful to tell us what would be acceptable. Is this not what a negotiator does? Was getting close to exchanging and needed to ask Dan Elliott a couple of questions. No answer on the phone, so I text him. I got a reply saying he had been on holiday for 2 weeks and was to busy to speak to me. Very poor indeed. I know people are busy but surely a 2 min phone call is not to much to ask. Lastly, got a call to collect the keys. Got to the office to be told that they were in a key box. Not one person said congratulations or had a smile on there face. The only person i would highly recommend is Tim Malia, this man couldn't do enough to help and advise. Was really professional and genuinely enjoyed talking to him.

UPDATE based on Wilkins Vardy Response

Can i just clear up that there are no ill feelings towards Wilkins Vardy or any member of staff, We are just sharing our personal experience with your company.

I do think you have selectively addressed certain aspects from my review and ignored the majority. I'm not going to go point for point on your response but if you think that your service was exemplary that's worrying.

If you would like to discuss or for me to elaborate on any of the negative aspects of your service, please feel free to give me a call.