X1 Developments - Salford

Musa A.

I’m very happy with my 3rd property from X1 Developments- I’m an over seas investor and the support from the X1 team has been exceptional. I have been investing with X1 since 2020 and I couldn’t be happier with the hands off/hassle free investment they offer where I see the rental guarantee payments coming into my account without any issues. I have bought many property in Uk and X1 are definitely my favourite developer to work with. Thanks all and looking forward to continuing work with you

Kind regards Musa

Yuxiang L.

Shameful company who refuses to refund the deposit in full even when the long stop date has passed. Is that even legal?

Myat S. T.

Calling the investors, DO NOT buy and rent with X1

I invested a property to let with X1 Developer, inclusive furniture pack (which when the property completed furnitures will include in it).

Paid deposit on the 05/Nov/2015.
Completion date should be on the 2017 but delayed.
Building completed on 22/12/2020 (after 5yrs).
First tenants rent out on March 2022
Renewed contract March 2023 with new lease increase rent but still receiving the old rent until the tenants moved out October 2023.
Found out the furniture pack is not included in it? Since then chasing for the money I paid for the furniture pack, until up to now, I still have not receive the refund yet.

After the completion from X1 Developer lead to letting with X1 letting directly (that is a big mistake).

Flat rent out on the 5/March/2022, lower than market price. X1 Letting give me the reason was due to covid, market is down and it’s not easy to find the tenants. I accepted with the low price to rent it out.

One year contract ended on the March 2023, before renewing the contract, agent contacted me saying we can increase the rent because this is what the market at. We agreed on the price with the tenants to continue the contract. But, rent were delayed for 2months, I do not know why. Contacted the agent and ignored my email and phone calls. After few weeks of chasing got the email saying she is leaving the company. Anyway I am still getting the old rent until the tenants moved out October 2023.

Then that’s where another problem started, my flat is unfurnished that is the reason the rents were low. (But I paid for the furnitures pack to completed with the property). I trusted X1 developer from purchased the property with them to letting with X1 letting.

From October 2023, I have been asking them to furnished my property which they neglected to delivery what they promised. During this chasing period, furnitures are finally ordered at the beginning of January 2024 (after 3months), but waiting for the delivery date (one whole month) until end of January and no updates. Then I requested to send me the invoices of ordering the furniture pack and no response. My flat’s been empty with no tenant for 4 months up to that point. I have no choice but to leave the X1 Letting agency.

After I wrote the review on Trustpilot 01/February , they contacted me via assigning to another agent. Told me they will investigate the case and will give me formal written response by 5th March, which of course not delivery to me. Again I contacted that agent and he gave me another email to contact. She then assigned me to one of her colleague to issue the refund.

I still have no receive the refund of my furnitures pack yet until up to today.

Warning to the overseas investor if you’re not in the country it’s likely that you’re will be trapped.

I would not suggest to any of my families and friends to invest with the X1 Company in the future. Very disappointed experience with them.

This is my second reviews for this company, I will continue to share my experience with this company until I receive my refund. I am not even asking for what I lost from the day I started renting with them and yet they still holding the money I paid for furniture pack from 2022 to issue the refund.

This message below is to reply to X1 developments that I got from Google.

Yes, I contacted that legal teams on Nov 2023 haven’t got any response from that email you provided.

Still I have not received my refund yet until up to this date 15/April/2024.

Sam B.

Like the other reviews bought an off plan apartment, been informed massive delays taking completion to well past the long stop date. Requested money back to be told I have to wait till the long stop date which I accept is part of the contract however believe the property was miss sold due to being told it would be complete this year which from the few updates I have had makes it clear it was never possible and in fact is going to take years longer. Completely unprofessional and acting in bad faith. Would not recommend buying anything from them.

martin A.

Bought 3 properties, all off-plan. All took far longer than promised. T4 media city is way behind and since the passing of the long stop date, I have asked for my monies to be refunded, but X1, at all levels, along with their legal teams and external solicitors, have been so frustratingly uncommunicative. We should have had our deposits returned in early Jan, it's now early May, and still nothing. They are saying that they will refund when the unit is re-sold, which is not the agreement. Extremely naughty and just morally wrong - especially as I have been a loyal and patient customer. I recently sent a complaint to one of the senior Directors - no response. Says it all. I would not recommend anyone buy from X1 Developments.

J W.

Similar to other buyers, X1 have gone way past their contractual completion date. They have held onto a 35% deposit for YEARS. The one time their lawyers reached out, they tried to get out of the long stop date. Suffice to say, it is time to legally enforce one's rights.

Deniz K.

Bought an off plan apartment in Q2 2016 in Media City T3 and still no sign of a single floor of construction. When you request an update, they say minimum of an other 18 months. Completion 6-7 years after a purchase? What an investment! Stay away, waste of time and money. An absolute unreliable company.

Alexander H.

Investors, if you are wondering why you are not getting returns. Its because I can't even speak to a member of the sales team.

They won't email me back, I can't get patched through to call an agent. ITS A JOKE.